Customer service offered by the staff was excellent.

Great way to enjoy Kenya

No tvs in room and was told on checkout day there was one in lounge area! Breakfast is decent but predictable Staff are very friendly Floors in ngong cottage were broken (tiles in bad condition) and bathroom very tight & stuffy

The place is beautiful and serene, a bit cold but hot water bottles and fireplace available. The restaurant is limited on food variety and the receptionist and dining room incharge were cold, not welcoming.