Air conditioning was very loud and room was too warm without it on. Bed was fine but pillows were very small. This is a very basic hotel room. Staff was grumpy on check in (fine on check out). I would not stay here again.

Comfy for stay

Alright for the price !!

Just one night waiting for BC Ferry next day. Facilities were well-maintained, clean and staff courteous. Area was not very close to services but seemed safe and quiet.

Mooie grote schone kamer, dienst meid zeer vriendelijk maar gedeelte receptiepersoneel kon wat vriendelijker zijn! Ligging niet echt mooi, maar zeer schoon en ruim!

suites need maintenance

Very nice. Room was spacious and clean. Staff was pleasant and helpful. We'll stay here again.

This was a very nice stay. Thank you!

Nice place. Walking distance to Port Theater

The desk clerk … Keetdeep, She’s very nice and helpfull, thank you👍

The front desk very nice, he’s friendly and helpful.

The reception very nice, he’s friendly and helpful.

staff was great very helpful

Slowest check in ever considering we were the only ones needing that service. Front desk had only one speed SLOW Incapable of multi tasking For entrance to the gym you needed a door key to be picked up from the front desk Room fobs did not let you enter

Didn’t feel too safe around the property. Went 20 min North for a reasonable restaurant. Bad area of town. Staff and hotel were very good!

It was exactly what we needed for our short one day stay

I felt very safe snd had ample parking.

clean and quiet

Loved the Quality Inn in Nanaimo, would highly recommend.

We have stayed here before and would stay again.