Jessica
朋友和家人 家庭
2.0
/10
评论于 17几周前
Hotels.com verified review
100% NOT recommend.
1) Failure of Essential Facilities: During our stay, there was no hot water available. Despite following the instructions and attempting to engage the hot water system multiple times, the unit remained non-functional. This was particularly distressing as it was midnight and I was traveling with my elderly mother, who was unwell at the time and required basic comforts that the property failed to provide.
2) Negligent Communication: The check-in process was highly unorganized. We did not receive any check-in instructions or the necessary access codes until three hours before our scheduled arrival. This lack of proactive communication caused unnecessary stress and uncertainty during our travels.
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