I really enjoyed my stay here in September. The staff were nice and helpful. Although they did not allow us to check in early, they did hold our luggage there until it was time. The hotel is very close to the Kyoto train station and other bus stops. The complimentary matcha, ice cream and noodles were great! We did buy the breakfast package which I enjoyed because it was one less thing I had to research. I wish I had stayed here my entire trip and taken trains to the other cities because it so nice to come back and use the massage chairs and use the hot springs after a long day. The rooms are a little dated and small but I didn’t mind it at all. The pillows were hard and uncomfortable so maybe pack your own? Not a big deal though. I loved my stay here and would go back!