The staff is friendly and helpful. The location is great as I walked to Shinjuku just 15 minutes.
chi yan
休闲
8.0
/10
评论于 45几周前
Expedia Group verified review
極近車站,房間乾淨
WAI CHUN
朋友和家人 好友同行
10.0
/10
评论于 62几周前
Hotels.com verified review
Clean and tidy room, nice and helpful staff
Pik Yi
休闲
8.0
/10
评论于 133几周前
Expedia Group verified review
Nice place for solo trip, just 1 things is that there is no escalator. However, the staff was very nice to help me carry the luggage upstairs. Quit near to the JR Station.
We only had one night at Hotel Matsunoi and we are so sad to leave! The hotel has just opened a new wing and the rooms are lovely! Everything was brand new and up to best standards. I saw other reviews complaining about noise but it was very quiet and relaxing. Would 10/10 recommend and I hope to come back!
The staff was very welcoming and the room was clean and comfortable.
Aya
好友同行
10.0
/10
评论于 23几周前
Expedia Group verified review
Great location, near the train. In K town. Close 7/11. Super close to Shinjuku
Shirley
双人入住
8.0
/10
评论于 28几周前
Hotels.com verified review
Stairs only****
Keep in mind the hotel is in a small street. Very loud and not sound proof as we hear loud birds since 5-6am in the morning. Staff are nice and helpful. Check in and out is very smooth.
It is older and some furniture seem old. Room is fairly clean but the floors are carpet. Slippers provided.
Nicole
双人入住
10.0
/10
评论于 30几周前
Expedia Group verified review
We forgot something in the room and the gentleman chased after us to ensure we got it. 100/10
The hotel’s location near the train station and Shinjuku is very convenient, and on top of that, the place is lovely with very helpful staff. Both check-in and check-out were easy and smooth.