综合评分和评论 HomeTowne Studios By Red Roof Augusta

Clean and updated

Our stay was fair. I was there for a business trip. The owner initially refused to give me a receipt because I booked through Expedia but payment went to them. They eventually gave it to me. I needed it for a business expense. The washing machines were both down. The area is being remodeled. Flies were evrywhere from garbage. And someone was blasting music 2 doors down from us. The toilet got clogged, I asked for a plunger, at first thy did not know what I was talking about.

the hotel has a filthy pool, rooms with doors off, the rooms were filthy and disgusting, smelled like smoke and mold. i went to a different hotel after five minutes of being there

No es para una estadía familiar aunque ellos promueven ser un ambiente familiar en su página y menos para familias militares Una mala experiencia. En todo su lugar bacterias, hongo etc

I will never use hotels.com ever again. The hotel was a abomination. I don't blame them but blame hotels.com for not doing the proper research on the quality of the hotel. All I can say is I will never again use hotels.com period

Uninhabitable. Worst I’ve ever been to.

It wss terrible . The price was too high $151.00 . Hole in bathroom wall at the bottom. No toilet seat. Heat was on but still cold.

Do not stay here….walls had dents….. walls were half painted….bathroom had mold all over tub toilet ran entire time…..

I had a 3-day stay and left one day short, the pictures will show the bad state of repair the facility is, the shower / bathroom was filthy and when I asked to leave and get credit for the night I did not use the staff could not give me a resolution. All I am looking for is a credit

Our trip wasn't much of a trip,struggles in life are real,you'd think the hotel of your choice would keep you comfortable. We didn't have a TV our entire stay and I told them as soon as I figured it out on the first night and I was told it was bcuz of cloud coverage well next morning still same problem so they told me theyd fix the problem the following day and sure great for them but our time was up So it really didnt matter to us. Oh yes and then we had a little spill in our room and I tried to clean it and we'll we needed more dry towels so I asked if I could get a clean dry towel and she said no not til the morning,well what am I going to wash my butt with? She said she doesn't care take care in the morning. I will never ever go to this hotel again.

Trash everywhere rooms were dirty… Lamps did not work… TV was on with no working remote when I walked in. Smelled like someone had smoked… I had chosen this hotel for my dog… But all of the walking areas were covered with cigarette butts and glass. I was honestly afraid that my car was gonna get broken into but luckily the one good thing is the lighting was very bright around the property. This hotel needs to spend some time really cleaning out this place. It is not what the pictures look like or I would’ve never chosen this place.

The overall stay was fine. Not the best not the worst. It was worth the cost. The rooms are dated. You can hear your neighbors. I had to sweep and mop my room as well as washed the bedding. We wanted to extended our stay a few days however my credit card declined because my bank thought the transaction strange and flagged it. I pleaded with the front desk staff to allow me time to speak to my bank and rectify the issue they told me I had till 11:30 as it was already 11:12 and check out was 11. By 11:22 they were knocking on the door telling us we needed to leave. I packed my stuff and left, they refused to give me my security deposit even though nothing was damaged or missing. Booked at a much nicer hotel not too far away. Honestly I think we get what we pay for. Tried to save a few bucks. I would have given a better review but my interaction with the front desk staff was downright awful.

During my stay, they had an issue. What i would guess is that their water pipes busted. So they cut the water off, never informed anyone about it and the water was off for three days. After the fact when the water was cut on, the water heater wasnt working for the following days. Not sure when because i refused to stay any longer in that establishment. Lastly they refused to compensate my stay. Terrible experience and Terrible services.

Not an area for workers

Paint flaking from walls, dirty sheets and covers, exposed electrical wires. Toilet didn't flush correctly. Also a used cigarette floating in toilet when we checked in. Looks like blood stains on the shower wall. Lightbulbs hanging out the ceiling of bathroom. I've traveled for work my entire adult life and this was by far the worst hotel and they then wouldn't refund for my remaining nights. What a joke of a place

The floor was nasty till I had to where socks to keep my feet clean. Bathroom smelled, the toilet was leaking when you flushed till I used towels to soak it up then they didn’t even bring new towels. You have to carry you stuff a half a mile to your room. Only stairs on the ends of the buildings. Shower curtain had mold around the bottom. Someone was shooting outside in the parking lot.

Room was not cleaned. Mold in bathroom. Food in microwave. Dirty towels. Hair in the sheets.

I didn’t stay there when I arrived I was told that I couldn’t check in because the system was down to to the hurricane. I need a refund

The room was horrible. Smelled like cigarettes, the stove was broken couldn't use, all in all not a good experience. We did not even stay 2 hrs before we left. When i checked out wasnt offered any refund, discount, nothing.

A little bit run down in some places, but not bad for the price and the staff/workers were great.