The location is nice,The room was clean but the floor lamp didn't work and the sheets had a burn mark on them. I Went to the front desk to report it to get them changed out and ordered 2 cups of hot water for tea while I was waiting. We never received a new set sheets. I received the hot water to make tea and was charged for 2 teas even though I had my own tea bags and just needed hot water to brew it. The kitchen seems to have zero exhaust hoods so it's smoky all through out the hotel. You would think being in the Basque Country you would have a great breakfast but it was the equivalent to a generic American hotel breakfast. The staff was nice enough to refund us the money they charged us for the hot water the next morning. With just a little more attention to details and the hotel would make it a better stay.
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Alexandra
8.0
/10
评论于 28几周前
Hotels.com verified review
Prima kamer, goed bed, hotel ligt uitstekend voor ontdekken van de omgeving en doen van mooie bikes. Eten is eenvoudig, eetzaal enorm lawaaiig, ontbijt eenvoudig, heerlijke koffie.
Timothy
10.0
/10
评论于 44几周前
Hotels.com verified review
Nice quiet location just off the main N260, last stop just before Bilbao good restaurant and lovely surroundings.
Laëtitia
4.0
/10
评论于 51几周前
Hotels.com verified review
Malgré un cadre agréable, notre séjour a été gâché par une clientèle peu respectueuse et soucieuse des autres. Personne a l’hôtel n’a trouver judicieux de les sensibiliser sur le confort des autres clients… très déçus
Jordi
休闲 双人入住
10.0
/10
评论于 77几周前
Expedia Group verified review
Con alrededores preciosos, instalaciones limpias y silenciosas y servicio excelente!
Miguel
10.0
/10
评论于 86几周前
Hotels.com verified review
El hotel es confortable, y tiene una bonita vista panorámica del paisaje, y el servicio es excelente.
José Cristóbal
10.0
/10
评论于 87几周前
Hotels.com verified review
Muy buena
fabiana
10.0
/10
评论于 87几周前
Hotels.com verified review
ringraziamo di cuore la persona che ci ha accolto al check in. Molto cortese ed in grado di fornirci tantissime info sulla zona
Michael
朋友和家人
10.0
/10
评论于 87几周前
Hotels.com verified review
Always stop with our 2 dogs on way back and forth from UK to Portugal. We love the quiet area in the mountains. The home cooked meals are a treat as well.
Verified traveler
8.0
/10
评论于 88几周前
Hotels.com verified review
El personal quitando la chica de recepción los demás no son muy simpáticos que digamos, la comida del fin de semana es lo mas parecido a un atraco a mano armada, si por lo menos estuviera buena. El entrecot es una suela de zapato que no la tienes que cortar con una motosierra y el rape solo tiene el nombre. En fin no se puede tener todo.
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Elfi
10.0
/10
评论于 88几周前
Expedia Group verified review
tolles hotel ruhig und mit hund genial. schöne zimmer sehr gute Matratzen gute bettwäsche und sehr sauber. vielen dank.
Isaias
双人入住
10.0
/10
评论于 89几周前
Expedia Group verified review
La ubicación
Alberto
10.0
/10
评论于 90几周前
Hotels.com verified review
Genial fue nuestra estancia! Todo muy limpio, agradable, el personal muy amable. La única pega fue la cena en que tardaron más de una hora en servirnos la comida, fue por el exceso de aforo.
Miguel
10.0
/10
评论于 91几周前
Hotels.com verified review
Man kann Golf spielen üben sehr schön viel Natur
Peter
10.0
/10
评论于 98几周前
Hotels.com verified review
We enjoyed the peace and solitude as well as nearness to our hiking near the Sanctuary.
Michael
10.0
/10
评论于 100几周前
Hotels.com verified review
Great small hotel with lively restaurant
José Antonio
休闲 双人入住
8.0
/10
评论于 134几周前
Expedia Group verified review
Todo muy bien.
Richard
10.0
/10
评论于 181几周前
Hotels.com verified review
Hotel surroundings are amazing, hotel is excellent and the food is too. Staff were very helpful. Very good value for the price of rooms and food. Will definitely use this hotel again when travelling.
Olga
10.0
/10
评论于 193几周前
Hotels.com verified review
Inmejorable calidad precio ..limpieza y comodidad.entorno precioso y tranquilo.
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia