Great location and beautiful view in front of the pier. Bathroom was the best thing in the room, can tell that it has been renovated. Much room for improvement on housekeeping and the rest of the room, such as windows and cleaniness of appliances like hairdryer and kettle. Fair deal in terms of what we paid. At the same time, I can understand the mixed reviews.

It was good

A grand seaside hotel with efficient service, popular bar and restaurant. Though facilities may be old e.g the lifts, yet they are well maintained. Entrance hall and lounge galleries are huge, relaxing, and comfortable.

The Staff we had dealings with all good and helpful, food ordinary, common areas shabby but ok, room not good particularly the bathroom. No decent beer, best on offer was bottles of tribute. Bars closed at 11.

great on site parking

Nice stay, hotel is a bit old but really nice still.

The hotel staff were very friendly and helpful,and the food was lovely. The building seemed very poorly maintained, windows were very dirty and the frames were rotting. The flooring was a nightmare, everywhere you walked it creaked and squeaked under your feet. The room was good ( except for the floor! ), very clean but the toilet pan hadn't seen bleach for a while! Outside our windows,the metal balcony was very rusty and had weeds growing on it,so could do with a clean up. One of the lifts was simply too small,one person and a suitcase was all it had room for. Overall, our stay at the Burlington was ok, but oh, those squeaky floorboards!

We have just come home after a 4 night stay at The Burlington. On our arrival my friend and I were a bit worried as the hotel looks a bit run down from the outside. Once we were inside, we were pleasantly surprised. We had an excellent welcome from the reception staff and the lounge and bar area's are bright and clean. Our rooms were also comfortable and clean. The breakfasts had a good selection of food and there was a good choice for the evening meals. Overall we had an enjoyable stay and felt it was good value for how much we paid.

Good parking. Helpfully staff especially when the fire alarm went off in the middle of the night. Not sure that beds are not made anymore is a good idea but not a major problem. Good value for money.

Stayed for 2 nights. Booked through Expedia choosing a superior king size room. Although room was very spacious and bed was comfy it was a double, asked at reception and was told there was no kingsize so false advertisements on Expedia part. On first evening found ants running about was offered another room but wasn't as bright or big so had to resort to ant spray. Floors in room were very creaky and overall hotel needs some TLC. Breakfast was good and Louis was a really nice member of staff, a credit to the hotel. Wasn't impressed with the fire drill at 2.30am. Overall staff were all amazing.

This hotel is an older hotel in a really beautiful location. The staff were excellent but some feature badly need an upgrade.

The room was clean and fresh. Staff were excellent. Good humoured and welcoming. Overall an excellent stay I will definitely use this hotel again

Staff was amazing and very accommodating to our need.

My go to hotel in Eastbourne love it here staff are lovely entertainment carpark and situated opposite the pier perfect

Staff absolutely brilliant 👏 Rooms could do with a better clean Exterminator definitely needed after a Cockroach crept out from under my duvet

A very good, comfortable, clean hotel, will definitely book the Burlington again.

Staff were very friendly. The location was ideal for the pier, town and theatres. We upgraded to a sea view room on arrival. Lovely view but the room could have been cleaner, the shower needed a good scrub to remove the black mould around the door frame. The windows looked out onto ledges that needed cleaning and the metal railings needed painting. The coffee machine was a good touch but needed a clean after each guest.

Pete, the housekeeper was very helpful, friend, caring and professional. Many thanks for all your help. Kind regards. Cheryl

Staff are helpful, excellent breakfast but the hotel furnishings and carpets are tired.

Nice hotel beautiful view of the sea