Overall Ratings & Reviews OYO 769 Poblacion Suites Polaris

The first room has a bed bugs. My boyfie got bitten also theres no internet on the first day. Good thing ate gloria assist us on changing the room and make things better.

They never game a the wifi password after I asked multiple times. It is very confusing as well as to eho should I approach about my concerns because each rooms have different"agents".

The pictures of the room that were posted are the complete opposite of the one that was given to us when we arrived. The room was small and looked very old with no heater and microwave. When we asked where the heater and microwave were, they just said it wasn't available. They said they were gonna move us to another room the next day because they knew it wasn't the same room they advertised but they did not. No follow-ups or anything. No hospitality. Would not recommend.