KēSa House, The Unlimited Collection managed by The Ascott Limited

探索 KēSa House, The Unlimited Collection managed by The Ascott Limited
8.6
非常好
基于 50 条评论
由旅行者提供
清洁度

8.9

客房舒适度

8.6

餐食

8.7

地点

9.1

服务和设施

8.9

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旅行者评论 KēSa House, The Unlimited Collection managed by The Ascott Limited

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顾客评论
E***n
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8.5
/10
评论于 66几周前
Staff was friendly, location is great. Noise totally went away by 12am
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Accommodation's Reply
17 Mar 2025
尊敬的E*and,-感谢您评价您最近在我们精品酒店的住宿体验,并告知我们您在这里度过了一段美好的时光。-我们很高兴得知您觉得我们酒店地处繁华唐人街边缘的中心位置,传统与现代在此交融,琳琅满目的本地和国际美食以及令人兴奋的娱乐场所为您的住宿体验增添了价值。-我们由衷地感谢您对我们团队服务的热情赞美,并由衷地感谢您鼓舞人心的评价。您的赞美给我们的团队成员带来了极大的鼓舞和动力,我们保证,我们将感谢他们辛勤的服务。也感谢您让他们感受到被重视!--鉴于您最近在我们酒店的入住体验,我们衷心希望KēSa House能够继续成为您在繁忙日程中寻求短暂休息时的首选下榻之所。-我们随时为您服务,祝您一切顺利。感谢您的宝贵支持。 - 谨致问候,- KēSa House by The Unlimited Collection 管理
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Muhammad R.
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8.5
/10
评论于 121几周前
We have pleasant stay at KeSa House. The Premise is pretty strategic near to MRTs, Bus Station as well as Chinatown Center. Staffs are friendly and helpful. Kitchen are well equipped, you can literally cook decent food.
1人们认为它很有帮助
Accommodation's Reply
27 Feb 2024
尊敬的 Muhammad Rifki,您好!感谢您评价您最近在我们精品酒店的住宿。我们很高兴您在我们酒店度过了愉快的 4 个晚上。-我们很高兴得知您发现我们位于充满活力的唐人街边缘的中心位置,交通便利,可轻松前往许多餐馆和公共交通站点,并且您喜欢我们 24 小时开放的 KeSa Kitchen,这为您在我们这里的住宿增添了价值。-我们非常感谢您对我们团队服务的赞美,因为您的赞美无疑激励着我们所有人不断努力提供业内最佳服务。我们的团队勤奋工作,让客人感到满意并为他们创造难忘的住宿体验,但我们只能通过像您这样出色的客人来做到这一点。谢谢!-鉴于您最近在我们酒店的住宿,我们所有人都真诚地希望当您再次回到我们的城市国家时,KeSa House 将继续成为您的首选住宿。如果您在我们精品酒店入住期间需要任何帮助,请告知我们,我们非常乐意为您服务。-我们竭诚为您服务,祝您一切顺利。感谢您的宝贵支持。-此致,-KeSa House 团队。
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Dorette F. J. M.
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6.0
/10
评论于 168几周前
Luasan kamar beda jauh dengan yang di foto, sampai perlu memastikan tidak salah kamar. Di foto jarak bed dengan kabinet minimal 1,5 m, nyatanya 1 m ga sampai (dengan perbandingan lebar kabinet di foto & real). Posisi TV di dinding yang sama dengan sisi kanan bed sampai kaki beberapa kali terbentur frame TV saat rebahan/tidur. Lagipula gimana cara nontonnya kalau posisi seperti itu? Untuk kamar deluxe harganya overpriced. Kecewa sedikit tertutupi oleh kebersihan & ramahnya staff.
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6人们认为它很有帮助
Accommodation's Reply
04 Apr 2023
尊敬的 Dorette,感谢您在近期入住后抽出时间分享您的反馈。得知您在我们酒店没有获得令人满意的入住体验,我们深感遗憾。对于您此次不太愉快的入住体验,我们深表歉意。由于我们是由一栋历史建筑翻新而成,部分房间的大小和布局可能与网上展示的照片有所不同。尽管如此,我们仍然希望您享受这次短暂的住宿。虽然我们理解您之前的入住体验未能达到您的期望,但我们希望有机会再次欢迎您,为您带来全新的体验。此致,Ammelia,高级客户服务代表。
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Wei E. A.
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6.4
/10
评论于 219几周前
The location is amazing but room 213 is really really small and the sound proofing is non-existent. The walkway is so small only one person can enter at one time. Was also woken up at 8am by neighbours chatting-you can hear all their conversations. You even know when they are taking a shower. Not sure if it 's specific to this room but the stay could really be better. The room was not very clean too-particularly the shelf containing the ironing kit-was filled with dust and had to do a wipe through.
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3人们认为它很有帮助
Accommodation's Reply
17 Apr 2022
亲爱的魏先生, 感谢您的评价,也感谢您不遗余力地指出我们的不足之处。由于我们位于店屋内,面积和隔音效果可能并非我们最大的优势,但我们致力于提供最佳的舒适度和服务。 我们已经向客房服务团队反映过您提出的清洁问题,我们将确保不再出现类似的问题。 尽管如此,我们仍然希望有机会再次欢迎您入住,体验我们提供的不同房型。 谢谢,祝您健康! 此致, 萨利娜 值班经理
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David T. K. L.
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8.8
/10
评论于 224几周前
Awesome location, reasonably price. The only bummer was the outdoor lounge closed due to covid.
1人们认为它很有帮助
Accommodation's Reply
04 Mar 2022
尊敬的David先生: 感谢您在Traveloka上留下宝贵的评价。由于疫情影响,我们目前正处于安全距离措施期间,户外休息室将暂时关闭。 期待您的下次光临。 Siti 客服代表
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Casey C.
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9.1
/10
评论于 231几周前
Didn't manage to take much photos but overall the room was nice and cosy, loved the shop house vibe instead of usual high-end carpeted floor hotels. The toilet showering was really squeezy but manageable to work around with as we only showered twice, maybe it would be irritating on a long staycation. Shampoo was okay, not a big fan, maybe bring your own but not a big issue for us we still used it. The staff were extremely friendly and reception was always responsive! Good location with nearby 7-11 and many restaurants as well:) quiet at night too!
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3人们认为它很有帮助
Accommodation's Reply
27 Jan 2022
嗨,Casey, 感谢您抽出时间给我们留下如此精彩的评价! 我们很高兴听到您在我们这里过得愉快。 很高兴您入住我们酒店,期待您的下次光临! 在此之前,请保重,注意安全。 此致, Ammelia R. 客户服务代表
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Low M. Y. A.
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9.7
/10
评论于 231几周前
Had the most relaxing stay at Kesa for a night, love how the sun shines into the room through the rooftop window during the daytime. Will be back soon!
1人们认为它很有帮助
Accommodation's Reply
24 Jan 2022
嗨,Aileen, 感谢您抽出时间给我们留下评价。 我们很高兴听到您在我们酒店过得愉快。 期待您的下次入住!下次您可以尝试我们的尊贵客房,它配有私人露台,非常适合放松身心! 此致, Ammelia R. 客户服务代表
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Brenda s.
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8.4
/10
评论于 253几周前
Staycay @ KeSa House. Overall: 3/5. Service: 4/5. Ambience: 3/5. Surroundings: 4/5. Room: 2/5. Love the boutique hotel vibes -nice lobby, free sparkling and still water. But toilet and room were a little too small for my liking. You can't lift your hands to wash your hair without bumping your elbow into the door or the shampoo holders.
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1人们认为它很有帮助
Ahmad Z. B. K.
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10.0
/10
评论于 253几周前
From the moment I entered the door of KeSa till till I exit, Salina and team was simply fabulous and very welcoming. The entire hotel smelt like luxury. It felt like I was in any other top notch luxury hotel. The hotel was spotless. Food was an abundance. No doubt, a huge recommendation to anyone. I really enjoyed my stay. -Ahmad Zaki.
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2人们认为它很有帮助
Maybelline G.
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9.7
/10
评论于 257几周前
It was a very pleasant experience staying at K? sa. The staff were really welcoming and nice when we arrived, and they made sure we had what we needed for our stay. Clean room, clean toilet, cold enough aircon (despite the cold weather). Well, the only disadvantage was the window that was located at the bottom of the room. It was pretty hard to differentiate day and night when the sunlight doesn't shine into the room. Other than that, the interior design of the room was perfect for a short stay. I must say they made use of the space really well.
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2人们认为它很有帮助
Accommodation's Reply
20 Jul 2021
尊敬的美宝莲: 非常感谢您友好的评价,我们很高兴您在这里住得愉快!如果您更喜欢带窗户的房间,以后再来入住,不妨试试我们其他类型的房型! 同时,请注意安全! 此致, Nicole Wong,值班经理
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Tan G. L.
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9.1
/10
评论于 258几周前
Compact and nice. Love the color aesthetics. The only issue is the shower room a little too small.
1人们认为它很有帮助
Accommodation's Reply
18 Jul 2021
亲爱的Tan, 感谢您抽出时间给我们写评价。我们很高兴得知您喜欢这里的装潢和室内装饰。由于我们是牛车水一栋翻新的店屋,房间布局经过了最大化,以最大限度地满足您的需求。因此,每间客房的大小和配置都独一无二。 我们希望很快能再次为您服务。在此之前,请您注意安全! 此致, Shahira W. 高级客户服务代表
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Paul S.
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9.7
/10
评论于 266几周前
Fancy a clean, friendly and stylish hotel smack in the middle of town? Look no further as KeSa House offers great design and Staycation friendly options with plenty of food options nearby! An interesting abode where traditional meets trendy with a green touch.
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Accommodation's Reply
05 Jun 2021
亲爱的保罗: 感谢您的精彩评价。我们很高兴您喜欢在 KēSa House 的住宿体验,并期待再次见到您。 别忘了告诉您的朋友我们的好去处! 再次感谢! 此致, 乔丹 客服代表
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CHAN W. H.
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8.5
/10
评论于 268几周前
Room is well furnished, clean and aircond is cold. Tho a little on small side, spaces was suffice to put luggage, shopping bags etc. location is great as there's plenty of eateries nearby.
3人们认为它很有帮助
Prima
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浪漫
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9.1
/10
评论于 341几周前
Room is clean, good use for interior spaces. Awesome sharing areas with other guests. Friendly staff and reception. The only problem for us, there are no bidet on the toilet. Everything else were great!
3人们认为它很有帮助
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