综合评分和评论 Sunway Hotel Big Box

我们升级到了家庭房，热情的款待！

Given check in at 1600 hours. Wifi not working the whole day and night.

No water bottled in the room. Hotel prepared glass bottled & we can fill up water outside the room (at lift area). No hose at toilet bowl; To use bidet instead. 🤭, all is good.

Staff friendly. Breakfast good. View great. Facilities good. Cleanliness good.

Great hotel. Away from crowd. There's also restaurant at the hotel for dining. Otherwise, 10mins driveout there's plenty to eat.

Faster check in with friendly and helpful staff. Enjoy the room with clean and comfortable bed, noiseless over the night, sleep tight with the room temperature. Swimming pool have kids pool. Breakfast nice with choices. But the table no much and can't meet the people for holiday. Wonderful staycation day for me.

在家庭套房住了两晚，感觉棒极了。酒店房间很新，很干净，床也超级舒服，质量也很好。家庭套房里还有一张沙发床可以睡。电视可以投屏，方便我给儿子看动画片。酒店楼下就是Big Box购物中心，里面有几家餐厅、娱乐场所和购物场所，非常方便。 酒店离乐高乐园也很近，开车很快就能到。但是周六早上我们很难打到票去乐高乐园，所以最后不得不开车过去。 服务人员非常棒，特别要感谢酒店关系经理Vivienne，她在办理入住手续时提供了热情专业的服务。 此外，3月5日餐厅早餐排队的经理服务也非常出色。尽管周日早上9点之后排队很长，但他还是很公平地对待客人，向排在后面的一位客人解释说，他们的朋友快吃完早餐了，所以他们无法挤到朋友的餐桌。 酒店或许可以考虑提供客房送餐服务，以避免周末早高峰期间排队过长。此外，酒店还可以考虑在洗手池附近设置儿童凳，以吸引家庭入住，因为我儿子说他更喜欢这家酒店，而不是公园里的那家。

Nice, clean and spacious room. Bed is very comfortable. Highly recommended. Will definite come again.

Being asked to sit at the pool side is our own fault by going down late. We are fine to sit at the pool side for breakfast, but not fine with food been slashed with water by kids playing at the pool. We went to take our food, came back to our seats found that there are used cups on our table which not used by us. Down part will be the location too deep inside and not much malls and eating place. The overall experience of this hotel is good. Staff there are helpful and friendly, room decent, cozy and clean. Will give 3.5 star out of 5 (location and the pool side incident.).

First class stay and facilities. Breakfast can be better.

1. The family suite is great for family of 4.2. Comfortable and clean room. 3. Breakfast is good. 4. Surround got choice of food for kids. 5. Swimming pool area should improve as got guest seating at pool area table smoking and children swimming and letting them having secondhand smoke.

Spacious room, clean bathroom, great pool 👍.

The hotel is near to legoland about 10 mins drive. For food around the hotel a bit more expensive and the closing time about 8-9pm. The hotel room itself is very spacious with sofa bed. The hotel breakfast buffet consider less choices and no changes during our 4d3n stay. Children above 6 yrs old need to pay child price.