酒店位置便利，靠近湖边、餐馆以及热闹的老城区。员工热情友好，乐于助人。房间大小适中，干净整洁。酒店超出我的预期，强烈推荐！

服务好，氛围好，干净，距离老城区很多地方都很近。

All front office staff were exceptionally friendly and engaging. It is so conveniently located at the heart of the old quarters! Excellent amenities available and food too!

Friendly and helpful staff. The location is perfect. The buffet breakfast was tasty, with a wide range of options too. Would come back!

Value for money as La Passion Hanoi is located within walking distances to many local highlights and the breakfast is satisfying—Hanoi's specialty pho, banh cuon, and fresh fruit. Decent coffee and friendly staff as well. Definitely recommended!

Nice staff, clean room, just have a problem with the TV. Excellent service by providing us a takeaway breakfast because we leave early morning to Sapa. We love the staff and the service!

Nice hotel and friendly staff!

Best place to stay, clean and comfortable.

All good except no privacy in the bath room. There is a glass wall with a transparent curtain. Personally I don't like it. But, it is subjective, people may like it.

Overall good, the room is clean and nice, the location is convenient!

Got some minor issues and the hotel staffs are really accommodated. Great customer service!

Perfect location to stay in Hanoi. Located in the middle of city center, surrounded by the tourism places. New furnished room, very clean, comfy, friendly staff, great services

Lừa dối Đặt phòng tại địa chỉ 26 hàng thùng với hạng phòng có cửa sổ lớn ra phố Đến địa chỉ thì dẫn qua 64 phất lộc có vị trị nằm trong ngõ và nhận hạng phòng không giống như trong hình Thất vọng về chất lượng so với giá tiền bỏ ra

- The hotel have two buildings. It's not mentioned in the details. Just know from the confirmation booking email. - The booking is included breakfast but the reception told my booking don't have breakfast. I have to call hotel and another guy said I can have a breakfast but have to go to the main building and not telling which floor. - The room was clean but the curtain was broken.

Got upgraded to a balcony room upon arrival, which was a nice gesture. But it does get pretty noisy as the room faces the road & Hanoi is full of impatient drivers/riders. Our only gripe on the room was that there was no hot water in the shower! The staff speaks very good English and the bellboys are always ready to help. Breakfast was below average though.

We complained about tube of washer broken. We told hotel staff in the afternoon, but when we back at night they didn't fixed it. When we back to reception asked to fix it, they said couldn't fix because too late and technician already go home. So we couldn't used it. Until morning none came to fix it. No response, Really disappointed.

Phòng đẹp, sạch sẽ, cách âm tốt. Nhân viên nhiệt tình, vui vẻ. Ăn sáng ít món, refill món khá lâu. Mới 8h30 đã gần hết các món nhưng không thấy refill lại.

New hotel, Good service, Best location. The staff can speak English. They're very nice and helpful.

Khách sanh rất mới, mình là người khách đầu tiên của khách sanh. Do còn thiếu nhân viên nên chủ khách sạn đứng trực tiếp làm lễ tân. Phục vụ rất chuyên nghiệp và nhiệt tình. Phòng ốc sạch sẽ, trang trí rất đẹp