9.0
Exceptional
From 96 reviews
Provided by travelers on
Cleanliness

9.3

Room Comfort

9.2

Meal

9.0

Location

8.9

Service and Facilites

9.2

People often mention about Holiday Inn BALI SANUR by IHG, an IHG Hotel
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Bedroom (5)
Staff Friendliness (4)
Bathroom (4)
Hotel Area (4)
Distance to City Center (3)
Surroundings (3)
Ambiance (3)
Room Space (3)
Accessibility (2)
Family Friendly (2)
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Traveler Reviews Holiday Inn BALI SANUR by IHG, an IHG Hotel

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40
Customer reviews
N***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
靠近海滩,工作人员友好。
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Accommodation's Reply
04 Jun 2025
非常感谢您的好评!我们很高兴得知您在巴厘岛沙努尔假日酒店度过了愉快的时光。我们地理位置优越,客房干净舒适,屋顶泳池景色优美,团队友好热情,所有这些都是我们努力为每位宾客提供舒适体验的一部分。期待您下次光临!此致,巴厘岛沙努尔假日酒店管理团队
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N***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
酒店员工友好,地理位置优越,屋顶游泳池景色优美,房间干净,设施齐全。
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Accommodation's Reply
04 Jun 2025
感谢您的好评!我们很高兴您在巴厘岛沙努尔假日酒店度过了愉快的时光。我们地理位置优越,客房干净舒适,屋顶泳池景色优美,我们热情友好的团队致力于为每位宾客提供舒适的住宿体验。期待您下次光临!😊 巴厘岛沙努尔假日酒店管理团队,此致。
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Oka S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
很高兴在安宁日期间住在这里,两天前是我们的周年纪念日,价格实惠,服务很好,客服部的 Dwi 非常有知识和乐于助人,餐厅的 Didi 非常友好地为我们服务,Ikbal(如果我没记错的话)似乎是餐厅的经理,他非常细心地提供帮助,厨师 Sutresna 和 Mahesa 烹饪的食物非常美味, 房间很漂亮,我们睡得很好, 我们会再回来的,我们喜欢它❤️
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1 people find it helpful
Renny H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 30 week(s) ago
hotel yg dekat dengan pantai sanur, bs sewa sepeda menyususri pantai, atau bs berjalan kaki. banyak cafe n warung di tepi2 pantai, ombak yg tenang dan angin yg tenang. staff hotel yg amat sangat ramah ,dan saya dpt v.late CO by request. thx u holiday inn sanur for your hospitality.
1 people find it helpful
v***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.4
/10
Reviewed 32 week(s) ago
I stayed here twice already, and both times went home with bed bugs rashes on my body. Cautionary tale for those who are looking to stay here! The room looks clean so this was totally unexpected. Will not be staying here for third time.
2 people find it helpful
Puspita K.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.6
/10
Reviewed 34 week(s) ago
Horrible experience. I booked the room for my Dad. When it came to check out time, I came to pick him up and the security staff asked me why parked there with eyes like I was a criminal or such. When I came back to car bringing big luggage no one offered help to load it to my car. Really are you just kind to foreign customers? Room is nice but not the service.
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2 people find it helpful
a***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 37 week(s) ago
Good all room and staff, good location.
1 people find it helpful
Helend M. C. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 42 week(s) ago
Hotelnya bersih, bangunan masih baru dan kamarnya sangat kids friendly. Thankyou untuk keramahan staf-stafnya khususnya mas Dwi frontliner yang melayani kami.
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N***N
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 46 week(s) ago
Tôi rất vui và hài lòng về dịch vụ nơi đây. Đồ ăn tươi hợp khẩu vị. Phòng sạch sẽ. Vị trí siêu gần biển Sanur buổi sáng tôi thuê xe đạp để chạy dạo quanh biển. Bể bơi trên tầng thượng ngắm bình minh trên biển rất đẹp. Điều đặc biệt là an ninh ở đây rất tốt, tôi để quên điện thoại iphone 14 ở nhà vệ sinh tại sảnh tầng 1, sau khi checkout và đã di chuyển được 6km rồi tôi mới gọi về hotline của khách sạn. Lễ tân đã tìm được điện thoại cho tôi. Tôi rất cảm hơn an ninh và lễ tân khách sạn đã giúp tôi nhận lại điện thoại đã bỏ quên của mình.
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1 people find it helpful
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Jatrifia O. S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 56 week(s) ago
Nice place to stay if ypu are in Sanur Area. Near my favorite cafe called Stuja di Pantai. You can go for a walk or ride a bicycle in the morning.
2 people find it helpful
Vanessa j.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 70 week(s) ago
The room is clean, spacious, and very comfy. There is a desk and a chair inside, so I could work from here. Bathroom also nice: water pressure, hot water, and toiletries are great. Bed is spacious for 2 persons. Staff are friendly. Food is just okay. The hotel is really close to Sanur beach, only 3-5 mins walk. There are many good restaurants around as well. Price not as expensive as other hotels with the same quality. This is a great stay, would like to come here again next time.
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Samti
icon-origin-TRAVELOKA
8.5
/10
Reviewed 80 week(s) ago
Semua kelihatan baru dan bersih, staff, HK pelayanan bagus dan ramah-ramah, saya dan suami sangat senang tinggal di hotel ini, fast internet, cold AC, fridge juga dingin, suami pada dasarnya tukang complain di sini dia nggak ada complain 😄, terima kasih Holiday Inn Sanur, dan aku juga sudah jadi member IHG 🤗.
3 people find it helpful
Frenz S. B.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 82 week(s) ago
The room is large and clean it is also so comfortable yet the beach isn't really suit for kids.
4 people find it helpful
Stefhanie M.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 96 week(s) ago
Kamarnya bersih, nyaman dan sangat tenang. Posisi dekat dengan pantai, hanya 2 menit berjalan kaki. Breakfast juga cukup enak.
2 people find it helpful
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Gayatri H. K.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 99 week(s) ago
Good Hospitality, Humble and Cleanliness.
2 people find it helpful
Darwin S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 104 week(s) ago
Smaller room. Everything else is wonderful. Their room size is compensated by many things. You won't feel claustrophobic because the design is great! Sizeable. Location is great close to the beach, shops, restaurants and mossimo. Clean and great service. Looks like a fairly new hotel hopefully they maintain their level of excellence. Will stay there again for sure in our next visit
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Andri
icon-origin-TRAVELOKA
9.4
/10
Reviewed 116 week(s) ago
The ambience is good, the staff very friendly and helpful, not so far from minimarket, in love to stay longer here 🥰. Thanks holiday inn sanur and all of the staff.
2 people find it helpful
Erliawati
icon-origin-TRAVELOKA
9.0
/10
Reviewed 116 week(s) ago
Kamarnya bersih dan bisa untuk keluarga. Ketika meliat kita bawa anak sofanya langsung di set up jadi extrabed tanpa biaya tambahan.
6 people find it helpful
PARKAMOL P.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 118 week(s) ago
Was there for diving and had a very lovely stay. The room was clean and spacious. All of the staff were very nice and attentive. Will definitely going back.
1 people find it helpful
Aulia
icon-origin-TRAVELOKA
9.7
/10
Reviewed 125 week(s) ago
Hotel yang nyaman, bersih serta strategis ….
1 people find it helpful
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