Due to recent flooding in Johor Bahru, I reached out to the hotel via email on 12Jan to request booking refund for stay on 18Jan considering that the flood might impact accessibility of the hotel. I didn't get any response and was hoping that IHG had better customer service and at least respond to requests/queries, regardless of the decision to accept the refund or not. This disappointed me as repeat customer of IHG in other sites.
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B***a
8.5
/10
评论于 60几周前
Good place to stay with family. I booked a room with 2 bedrooms and it was quite big for a family of 4. Also, there was a sofa, microwave, and cutlery set. You can walk to Tan Hiok Street, one of the tourism spots in JB.
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A***G
休闲
8.5
/10
评论于 96几周前
The 2 bedroom suite was value for money. Clean and comfy with really cold adjustable air conditioner. Breakfast was OK. Perhaps can be better in terms of the quality of the food served. Overall, good hotel to stay in at JB. Will visit again.
1人们认为它很有帮助
LV
Leong V.
9.6
/10
评论于 117几周前
Great room service and food is good but lamb chop not available on day of stay. The shuttle bus frequency should be improved to better appeal to business travellers.
2人们认为它很有帮助
LM
Loh M.
9.4
/10
评论于 122几周前
Room is small but has all necessities. Breakfast included as well, but location a bit secluded area-not recommended to go out alone at night. Had to pay tax of 10RM per night
1人们认为它很有帮助
ms
min s.
8.6
/10
评论于 154几周前
Service: good. Room: small and compact. Having sinki nxt to the bed was quite weird. Toothbrush, hair dryer, provided in the room. Parking: provided for guest. I had no problem getting parking spot.
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Ali Bin Sudir
8.5
/10
评论于 159几周前
Staff friendly and good Service, ala carte food superb, Room great ☺.
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Norhaizan n mariahti
6.0
/10
评论于 166几周前
Bathroom not working well and toiletries not good.
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SS
Sharir S.
6.0
/10
评论于 166几周前
Too small, bathrooms problem and toiletries not proper and not working.
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TO
TIFANNI O.
9.7
/10
评论于 182几周前
Very cosy and convenient! Best is its near to the custom checkpoint!
1人们认为它很有帮助
HH
Hioe H. H.
9.1
/10
评论于 190几周前
Room OK, clean and comfy, they seperated bathroom & toilet, only breakfast need to improve service and variety of food.
1人们认为它很有帮助
IC
Iris C.
8.5
/10
评论于 196几周前
Food is very nice and staff very friendly.
1人们认为它很有帮助
Adrasta R.
10.0
/10
评论于 204几周前
Very good hotel, value for money, located quite in the middle of jb city. Reception, room, breakfast every is excellent, if you drive or ride your own vehicle, you might need a touchngo card to enter parking lot.
2人们认为它很有帮助
HB
HARUN B. S.
9.1
/10
评论于 286几周前
入住这家酒店体验很棒。早餐选择丰富。推荐给那些想步行前往附近景点的客人。员工友好且乐于助人。
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MA
Mohd A.
6.1
/10
评论于 292几周前
lantai x mop..peti sejuk x check..ade sisa mkanan guest sebelum..
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia