Cleaning Staff was caring, public toilet/bath/shower so so

Clean room. Easy access. Effortless exit.

The staying at the Hotel was reasonable good, that is, room very clean, good quality linen bed sheets, and room in good order. My predicament now is how I recover the $50.00 dollar key room deposit that I payed at the Lakes Hotel. Who is responsible to refund that money, The Lakes Hotel or the LastMinute? Because I have contacted Lola three times over the phone, apparently the Lakes Hotel Manager, but it has been impossible to recover the $50.00 dollars key room deposit. Is there any specific protocol to follow to recover that money? Please let me know. My email: loncenp.el@gmail.com

There is nothing good i could say about this place, and to top it off Rooms are on top of a night club with no sound proofing. Save your money, stay anywhere else..

Great location. Staff friendly and helpful. Room, public space and toiletts were always clean. Ate in the pub for two nights and that was a great experience. Parmi and cheeseburger. The cheeseburger in particular was amazing. Tasted great and wasn't sloppy. Overall, this one's a winner value for money.

The location of Lakes hotel is perfect; the room is clean and the staff id so friendly. We will come back to book this hotel next time.

Nice hotel very cheap its a share bathroom excellent food staff was very friendly

Nice location, room and friendly staff

Excellent. Staff very friendly and helpful.

Everything was a great experience From start to finish

room was perfect clean spotless linen was crisp and clean the coffee/tea station on top of fridge was so appreciated even in our budget room there was space for everything hangers in the wardrobe there was even milk in the fridge for us the checkin guy was great knew everything even looked up how long it would take us to get to the funeral the next day i needed the help and he was so happy to do so thank you again for everything

The staff where so friendly, room was very clean and comfortable

Mattress severely uncomfortable and caused back pain, blood stain on the bedding, no quilt or proper blanets supplied, air conditioning did not work, showers full of mould. Accommodation over all needs upgrading for price. However, staff were incredibly friendly and helpful!

nice placce

The room though small had a good fridge and tea/coffee facilities.

Clean and so good work attitude but abit noisy sound like air around 6 to 9 or 10

What the helly is that smelly from the vents/drains!!! Obviously a known issue why there’s soo many auto air freshners near the bathrooms at the end of the corridor! Also heard some poor lady telling someone (trying to get in to her room!) to get away from her door late saturday night..

The staff were great and the sttandard of cleanliness were really good. Food was great and the waitstaff were competent and attentive. A really good stay, thank you all!

Everything about this place is immaculate. The venue, location, staff, accommodation, food as well as the local community. So much peace and warmth. You will regret not going here.

Bistro very busy on a tue nite means good food