Stinking toilet with pungent smell. Ventilation is extremely poor, every night we went back to the property and this unpleasant toilet smell was there for hours.

Poor arrangement of my two studio apartment.V v far away for my two rooms and also i need to wait until 5:30pm to get one of the room.I was told it was cleaned yet.Thisvis not good excuse

Friend9and helpful reception

房間空間大，室內露台很舒服，設備新及齊備，加上能夠用whatsapp與職員聯絡，十分方便！

設備很齊很新，電視還可連接手機收看youtube,Netflix等！地方清潔，環境清靜，距離車站亦不遠；樓下鄰近有小型超市，十分方便！

Good Transportation, Excellent

I enjoyed my weekend staying at this beautiful hotel, and highly recommend it

Stayed here on 6th March for my partner’s birthday and unfortunately it was a very disappointing experience. When we first entered our apartment we were hit with a very strong drain/sewage smell that filled the entire room. Staff came to check and agreed the smell was very unpleasant, but we were initially told nothing could be done as maintenance had left and the building was fully booked. Because of this we actually booked another apartment elsewhere so the evening wasn’t ruined. As we were leaving, reception suddenly said another room was available, which was frustrating after already being told there was nothing they could do. The second room didn’t smell, but the bedding had visible stains and the towels were marked with what looked like makeup. On top of that, we had to call concierge several times during the night because of loud music from a neighbouring apartment which completely disrupted our sleep. The staff were polite, but between the foul smell, cleanliness issues and noise, the stay really didn’t live up to expectations — especially as it was meant to be a special birthday trip.

Great location and really big clean rooms. Small Kitchen and fridge but enough for our 2 night stay

good location and kitchen useful will use again

Beautiful

The room was in ok condition, there were marks on the wall etc. which didn’t bother me. The bed was comfortable and the location was great. However I was concerned for my safety considering I was on the 10th floor and the window for the internal balcony was taped open, I couldn’t close it at all. Whenever I opened the door that lead to the balcony you could hear the tape crackling which made me nervous so I stopped using it, bear in mind this is the reason I reserved this room in particular. There was also a constant humming noise from whatever was inside of the double doors as you entered the apartment. I’ve stayed in many serviced apartments/apartment hotels and haven’t experienced this before. There was also constant little noises that were made by the air conditioning etc. which made it hard for me to relax

Great stay

Friendly staff,apartment was spotless and had a great view of the Thames and London skyline

It’s cozy, convenient, well-managed, well-maintained. It has a friendly top-notch staff. I’ve stayed there five times in the last two years, three in the last six months and I wouldn’t stay anywhere else. Oh, and the coffee shop is open seven days a week from 7 to 5 and makes the best capuccino around.

room was was under construction

very convenient clean and safe area. team are very friendly and supportive close by metro

Not as great as usual

The property is well located with easy access to all facilities in Canary Wharf. It is about 10mins walk from Canary Wharf Jubilee line station. The room is spacious. The room has good facilities. It’s a place good for long stays, or just a couple of days.

Amazing stay, clean room, good ammenities, great facilites and the staff elevated the experience even better, friendly and welcoming. 100% recommended