The water button in the shower room had poor contact; in addition, during the stay, the service staff used the master key to enter the room without knocking, which frightened the roommates. I hope the hotel will review the equipment and educate the service staff to pay attention. Other service quality is very good and feedback is quick.

From start to finish it was a great experience. When we arrived, the front desk person actually came outside in the rain to help direct my husband to the parking. Room was clean, comfortable and extremely quiet - couldn’t hear anyone in the hallway. Restaurant food was excellent and once again staff were amazing. Hotel location is great. Easy access to trains and the mall.

The room was very clean and comfortable

Excelente localização, hotel impecável, café da manhã soberbo

This hotel exceeded my expectations. I spent one night here to be closer to the airport for an early flight, and this was after staying in other parts of Portugal and the friendliness of the staff was such a refreshing end to my trip. Very kind and helpful. The room was beautiful, and the food from the restaurant was excellent. I will recommend and will stay here again.

Very happy with the hotel, but I don’t think it merits 5 stars. Rooms don’t have enough space for a desk, the bathrooms are tight, there is nothing special about the room that would merit 5 stars. Lovely lunch with a very lovely girl waiting on us.

Dinning options poor not enough could have added a rice or potato option to the dish. Alarm going off at 11:00 to evacuate the hotel only to go down to a false alarm.

Room was beyond expectations, so clean with first class fixtures and lighting features. Wonderful rainfall shower. Lovely new decor designs. Staff was fabulous. Helped us book a restaurant we chose in downtown Lisbon for outstanding local Portuguese food.

Superb hotel with stunning rooftop pool!

Friendly staff, comfy rooms, great lighting, was a solo biz traveler and it was perf!

Great property

Limpieza

All was great!

Everything is great in the Hotel. I have been there twice and will continue to go.

Great place

Absolutely

The hotel is located in excellent location, close to the airport, and very close walking distance to the restaurants, the Lisbon Aquarium, Aerial Tram, shopping, etc. Hotel is modern, rooms are super clean and comfortable with all the amenities. And the breakfast buffet is outstanding with abundant food choices. All the staff were super friendly. Highly recommend!

I had a fantastic stay at this hotel! The location was perfect, the breakfast was excellent, and the room was comfortable and well maintained. The reception staff were friendly and welcoming. Everything was great — I truly loved my stay and would highly recommend it.

Excellent, super helpful staff

Absolutely loved my stay! The staff is amazing (reception/bar, thank you, guys!). I didn't try the breakfast. Beautiful room with sea (river) view, clean, cosy, comfortable bed. I loved the area too. Although not central, it's very pleasant with shopping and dining options.