Overall Ratings & Reviews dusitD2 Naseem Resort, Jabal Akhdar

Absolutely fantastic place to stay to visit Jabel Aktar ! Stayed 5 nights half board food was amazing , rating for food and room is 10/10

Very helpful and courteous staff. Special kudos to Nadin (Nadeen) at the front desk and Ronan at the Veranda restaurant.

Bliss!

We did really enjoyed staying in this amazing hotel. My wife, our children and myself all have no regret of the experience. Rooms are spacious, clean and give a sense of privacy. Food was abundant, with many verities and continental dishes. Staffs were very friendly, supportive and prompt. Perhaps, the hotel may consider adding some games for toddlers.

We were hoping to have a comfortable vacation as that was our first visit to Jabal Akhdar and I believe it will be our last. Our stay and our experience was terrible. The response for any requirement what so ever was zero. Telephone in our room was like giving us a toy to play with, nobody is answering on us at all on all extensions. We have been locked in our room for more than 45 minutes waiting for umbrellas due to heavy rain. And due to high no. of guests we found ourselves forced to have breakfast in a conference hall totally not equipped for breakfast, corner for kids for face painting, big screen with high voice with songs for kids, big table prepared for 8 persons seated by 2 persons and big row of people can’t find a place for them to sit…in total a big mess. After complaining to the hotel management to avoid all of this mess the same repeated when we tried to call at our departure from the hotel with more and more mess. I informed the front office manager that they are a really “hopeless case”.

Excellent stay. The buffet dinner and breakfast was also fantastic! The only issue is that the hotel should do something about the sewer smell that you come across along one of the walking paths.

Super Hotel mit hervorragendem Frühstück und exzellentem Personal

Very small water heater which takes 15-30 mins to heat up in between showers. And the capacity also means your shower needs to be very quick (3 mins later and it turns ice cold again). Perhaps on a warm day it is fine, but it was 4degc at the resort that night. Had tried to ask for maintenance to come but that took over half hour before they were even on their way.

In summary it was good stay with some issues. The rooms have thin walls and an interconnecting door and you hear every word. Which is not good when you want to sleep and the person next to you is partying. We had to change rooms due to loud and rude guests. In one of the rooms the bathroom flooded from the shower as the floor tiles where done wrongly. Additionally the feel of the place is strange and the hotel almost looks like a building site (maybe it will improve with time and better gardens) But let’s come to the positive, the rooms were clean and spacious. The location was good for hiking. The food in the restaurant was very good and the people in the restaurant tried everything to make us feel looked after.

I will come back again I really like the place

unique property

Beautiful hotel. Unlike it’s rivals (Anantara and alila), it’s less luxurious but also more reasonably priced! Perfect for families and friends. Lots of activities. Rooms are clean. However, the thing that stood out was the service and the food! Two waitresses in the main restaurant, Ms. Ehlyn and Ms. April were very welcoming, accommodating and sweet.

Great place and great personal

فندق ممتاز واثاث جديد والطاقم محترم الى ابعد الحدود والاكل ممتاز انصح به وبقوة

Tolles Resort in den Bergen. Sehr schöne, grosse Zimmer. Ausgesprochen freundliches Personal überall. Wir waren 2 Nächte dort. Die Zufahrt ist nur mit 4x4 Fahrzeugen gestattet, da teilweise sehr steile, aber top ausgebaute Strasse. In der Nacht wird es merklich kühl auf 2000 Meter. Wir haben es sehr genossen ud können es sehr empfehlen.

Resort feel is nice, however very expensive. Food is good, personnel friendly however it was very chaotic at diner! A shame because it takes away the experience!

Es ist ein schöne Hotel, nur Pool ist ein bisschen klein, für so ein grosses hotel. Aber sonst alles perfect.

Geweldig mooi resort met een mega behulpzame staff. We komen zeker terug.

Es war ein sehr ruhiger, angenehmer Aufenthalt den wir sehr genossen haben.Für die Kinder gibt es sogar einen kleinen Kletterpark im Hotel. Das Hotel ist sehr gepflegt und wird durch das hervorragende Personal ( Azize, Sanjet?, Ajith) noch besser. Es war zu jederzeit in allen Bereichen des Hotels sehr sauber. Wir hatten ein technisches Problem im Zimmer, dies hat jedoch zu lange gedauert hier muss man schneller sein um das Problem zu lösen. Für die Anfahrt zum Hotel braucht man unbedingt ein Fahrzeug mit Allradantrieb (4WD) ansonsten wird einem die Zufahrt nicht gewährt. Wir haben wunderschöne Tage dort verbracht und können dieses Hotel empfehlen.

Accueil parfait surclassement Un merci spécial à Sanjay et April au restaurant la véranda mais je à dire que tout le personnel était extrêmement sympathique et professionnel Nous y retournerons un jour séjour trop court