Good check in with no problems, the bar area is unmaned so if you want a coffee or a drink you sometimes have a very long wait till a trained member of staff arrives. We book half board and being frequent travellers have stayed there 3 times now, november, december and january 26 but the evening menu although lovely is very limited and has not changed in 3 months so is very repetative and become boring! We love everything else about the hotel but please please update your menu monthly as we were not the only ones dissatisfied and it is letting down what is a beautiful hotel.