Good

Very good. The staff are very patient.

Comfortable beds and room appeared clean but I feel the bathrooms could be cleaner especially the shower

The only issue I had was that the front desk didn't pick up calls. I tried a couple of times, but no response. Need to address this issue

Les staffs vraiment gentil, j'ai demander d'avoir une micro ondes dans la chambre , le lendemain ils l'ont installer . Vraiment satisfait du service et de la propreté.

Great stay and location

Didn’t stsy even there , just paid then couple days asked to move the date or take a refund but thry totally refused to do either

Would recommend staying at this hotel , very clean and neat

Good rooms

Clean and nice hotel. Staff were nice. Room was big and comfortable, AC was nice and cold and not loud.

The Bloom is a beautiful, modern hotel with a stylish design. The bed was very comfortable, the duvets were soft, and overall the property has a great look and feel. Unfortunately, the housekeeping experience really let it down. When we checked in, I found five used face towels tucked under the sink where the clean towels were stored. It took me less than two minutes to notice, which makes me wonder how both the housekeeper and whoever inspected the room missed something so obvious. Our room also wasn't properly serviced during our stay. One day, someone only emptied the garbage while we were out, but the bed wasn't made, the used drinking glasses were left on the table, the bathroom wasn't cleaned, and there were no fresh towels. After calling the front desk that evening, someone eventually came but only dropped off towels before leaving. We had to ask again the following day, several times, before the room was finally cleaned. Breakfast was another disappointment. The "All Canadian Omelette" was simply a plain omelette with no fillings or toppings, which wasn't what I expected. Bloom has a lot of potential because the hotel itself is beautiful and comfortable, but better housekeeping quality control and improved breakfast offerings would make a huge difference. Right now, I can't give it a higher rating because those issues significantly affected our stay. I hope they can improve on this aspect and I hope to return in the future.

Very beautiful and clean hotel. And staff was great!! Would definitely book again.

The staff were quick to address problem with bath drainage. The gym was nice, the room was clean.

The room was clean and comfy. Only bad point is airplane noise since it’s near airport. We asked to change room to the other side but that side had noise of the highway, so the rooms have noise other wise all good

Good

great hotel, new and clean

Clean

Clean, close to many amenities, and great staff.

Good hotel

Property is beautiful, smell real good and the hotel is up to date