I stay in the suite on the 14th floor. The front desk staff is very friendly, and also give us a flexibility for early check-in. The room is fantastic, not just a great view but also the design and services in the room are all excellent. This is the best hotel I have ever stayed in Europe. All the best!

So wonderful hotel, almost brand new every where in hotel, they also provided a free Basel pass that you can go city by public transportation, breakfast is more than 5 stars hotel, variety of bread, cheese……. All you can eat, definitely, I will come back to stay again I. Future.

乾淨的客房、服務人員都很棒！地點完美，早餐豐富！

The room is great with all the stuff you need. The receptionist are very helpful.

我們住宿一晚，睡的很舒服。非常棒的飯店，尤其服務人員的素質高、服務熱誠接待。

The hotel staff was very friendly. The room was clean.

The bathroom was very small.That is my main criticism otherwise the hotel is very comfortable..There was also no bath soap wash in the shower.and the phone was not working properly.

Hervorragend gelegen, tolle Einrichtung und super Matratzen im Bett.

Beautiful hotel and lovely room. Generally the staff were very friendly and helpful. The only issue was with the wakeup call and taxi booking we scheduled for the following morning - the staff completely forgot to call us, saying they had a different time. We were able to show the front desk the hand written note from their staff the previous night confirming the time we had requested. Fortunately we work up ourselves so made it in time for our flight. Mistakes can happen, that I understand, and it all worked out, but what was disappointing is that at no point did the person on the front desk apologize for the oversight on their part, instead was more adamant that the mistake was not on their end, despite being able to produce the hand written note from his own colleagues.

Basel is a small city by all means with great transportation options. The transfer from the airport was free thanks to the Baselcard you will be receiving upon check-in. You can show your reservation on the way if asked. Hotel is right next to the train station and one of the main transport hubs. And all transportation is for free thanks to tourism tax. The hotel; the reception, the food, the restaurant, the location — everything was top notch!

The building and rooms are modern and beautiful. The staff was very kind and helpful. And the air conditioning was magnificent on a very warm day in May.

Drap sale pas de papier mouchoir plancher sale

Great location. Great bed

Really nice and modern hotel very close to the Zurich SBB train station. Short walk or tram into historic Basel town.

Lovely room, pleasant food. Staff were very helpful.

Buen hotel, excelente ubicación, muy buen desayuno, restaurante y bar. Felicitaciones a Carlos (Español) del Restaurante Puro y a Daniele del Bar

Tolles Staff und schönes, modernes Zimmer

Good

I will come back

Staff was wonderful, hotel was beautiful and comfortable.