It looked like a really nice place and the reviews seemed mostly solid so I wasn’t really nervous about staying here before I did. But… wow. In a bad way. The staff were friendly and helpful when I arrived and locked up my stuff so I could explore— the reception area was stylish and the restaurant seemed really cool. And then I came back hours later to check in. Mayhaps I am a bit picky but I felt that the pictures I saw of the deluxe King Room and the room that I got were… vastly different from expected. My room was on the 5th floor and the view was pretty mid— valid since basically a middle floor. There was a desk and a chair that was super wobbly and the desk was slightly sticky. Might just be the cleaning product, so I opted to just chill on the bed with my laptop instead. The bathroom shower was weird. The water pooled in the shower after I used it and the tiling felt so… bleh. The water pooled in the sink after I used it to wash my hands. Either I couldn’t find the switch for a bathroom fan or there simply wasn’t one. The fridge was not cold and looked kind of gross at the back of it. I turned it up and it didnt seem to make much of a difference. Glad I only had this room booked for a night before my transfer flight… already cancelled my stay here for my return next week and am praying the new hotel I chose doesn’t horrify me. I probably should have complained but this is my first time travelling alone and I was too nervous to. Ah well.

Great area and the hotel itself was staffed by great people. Marcelo's restaurant is fantastic and the rooftop pool was perfect. WIFI never faltered and the room temperature was easy to regulate. Thank you!

La limpieza, la amabilidad del personal excelente, las habitaciones muy amplias, realmente pasé una estancia muy a gusto

La habitación

Si todo limpio

The room was very spacious, and clean. Love the view of the city, pool was fabulous. The breakfast was little amount serving size and not many options to choose. Parking was a bit troublesome, one day we had to wait for the technician to fix the freight elevator. Otherwise, good hotel to stay.

Very good service, clean room, roof top pool is very nice. Very good location for just walking around

Con personalidad. Buenisimo el restaurante

Me encantó!

Room was not cool.. it wouldn't even cool down over night after adjusting the thermostat. Bed linens- pillowcases sheets- and towels had stains. Refrigerator wasn't cool. Had heart medicine to keep cool. No ice machines in hotel. Breakfast was limited to 4 orders, they were out of 2 of them. Staff was limited..Had to wait a long time to get order taken, food served. Needless to say, I called Expedia about it & checked out. Couldn't accept below standard stay at this hotel

Room was clean. Staff was friendly. Location was great.

La Habitación estaba muy bien, amplia, limpia, el personal muy amable y el restaurante de MARCELO, EXCELENTE, comida riquísima!! Muy buena Experiencia.

Excellent service, clean, comfortable room. Very central location with free parking in onsite garage. Restaurant items were a bit pricy. Breakfast however was free.

A parede do quarto estava cheia de bolhas (umidade); A cabeceira da cama estava visivelmente suja e quando cheguei, tinha papel higiênico dentro do vaso sanitário. Nao é possível controlar a temperatura do ar condicionado. O cafe da manhã é estilo a la carte e as atentendes são mal humoradas. A localização é muito boa. A cama era confortável e o quarto espaçoso.

Great location. Great staff. Room updated and clean. Parking in hotel is an issue. Small elevator for suv. Awkward and intimidating.

L’hôtel n’est pas conforme aux photos et aux commentaires. Chambre pas propre. Taxi commandé sur demande avec précision qu’il devait prendre la CB, ce n’était pas le cas ! Restaurant affreux à côté . À éviter

Good hotel, friendly staff. The gym can be improved (little to no equipment).

Beds & space of rooms is good; pool is nice but I didnt use. Staff are responsive to guests questions/need. Stayed during a soccer team meat when hotel was packed. They handled the large #s of hearty athletes chowing down swiftly; with grace.

Exclente servicio, solo que las dos noches que estuve ahi las habitaciones que me dieron no tenian vista al exterior. yo me hospede dos fechas distintas

Su limpieza y atencion muy agradables el.personal