good experience all round but pricy for what it offers and mall next door is not one of the bests in Shenzhen Serving staff not at par with other Mandarin properties Mo Bar service is inadequate at best

Solved my problems

從下車開始，每一位員工都非常有禮貌，笑容滿面，令我感到賓至如歸。房間漂亮寛敞，景色震撼。

都挺好的

It’s a fantastic stay at MO Shenzhen

服務人員禮貌，環境整潔

我非常滿意，今次旅程

Service is very good! Tidy and stylish room but the wifi is not working at all not even slowly. And the washroom flushing function is a bit weak too.

Oui pour

Amazing service and dining.

Forbes Five-Star Hotel. Go there and you’ll immediately understand why.

An exceptional stay from start to finish. Nicole at the front desk was impeccably warm and professional throughout our stay, setting the tone for a truly refined experience. The service was seamless, and the room was beautifully modern, elegant, and immaculately appointed. As someone who regularly stays at the Four Seasons and Ritz-Carlton, this hotel genuinely surpassed expectations. I didn’t want to leave.

객실관리와 직원들의 친철함이 기억에 남습니다.

Great view, nice room and best pool in the city

The room was spacious and suitable for anniversary celebrations

Tout était fantastique La chambre avec des matériaux haut de gamme le personnel surtout pierre qui parle français J

1. poor breakfast 2. difficult to be found the hotel location 3. good service and staff

Magnífico

Mandarin Oriental is well located between BiJia Mountain and Lianhua Mountain, with walkways directly into both recreational parks. The air quality is superb and the restaurants within the Upper Hills shopping center are also highly recommended by the locals. The Hotel lobby is located on the 78th floor and the reception and guest service staff are outstanding! I have also become a fan of MO as a result of this stay, as the quality of service and the standards they hold are definitely first class. The hotel rooms and facilities all have stunning views of the surrounding areas. The spa also offers excellent selections of massage and relaxation offerings. The Bay restaurant also has outstanding selections of food from the spring offerings and classical Cantonese food. The hotel staff pays attention to every detail to pamper their guests. Highly recommended! If there was one minor complaint, the TVs in the room need upgrade since the resolution is subpar compared to everything else MO offers to its guests.