Laundry facilities in the room, very convenience

Good

The staff was extremely accommodating to our needs. Especially Marianne. She went out of her way for us and we appreciate it. We’ll definitely be back.

Parfait.

Extremely clean, excellent customer service and perfect location

The staff from the minute we arrived until we left were amazing. Friendly and always with a smile. The room was spacious and very clean. It is lacking some items such as liquid dish detergent, sheet pan, spatula, and a flipper would have been useful. We ended up staying an extra night and would definitely be a place we would book again if we were coming back to Ottawa.

All good.

.

Favourite place to stay in Ottawa! Beautiful hotel!

Very helpfull staff. The hotel is near many attractions, very convenient location.

Always great staff and spotless well appointed rooms. My favourite place to stay.

Wonderful hotel and great location! Highly recommend as it’s newly renovated and spotless! Felt like a nice home away from home.

The front desk individuals were very nice and pleasant!

Very clean and spacious. Great having cooking area. Loved the amenities like pool tables and theatre room for watching the Olympic hockey. However the water pressure could be enhanced and our toilet kept running all the time. We mentioned to the front desk but no change.

Location was perfect

Front desk staff were amazing and extremely accommodating. They were knowledgeable about Ottawa and local events. Made our check in process easy. Awesome being helped by people who genuinely care. Rooms were impeccable. They even upgraded our room and provided sparkling wine for being a premium Expedia member. Felt very welcome!

no blind curtain…

Someone else was cooking in their room. The smell was all over the hallway started coming in my room getting a headache from the strong smell of cooking told the reception they didn’t do nothing about it. They said they will get back to me of whatever it is, no one ever did get back to me. I’m disappointed because I’ve been there so many times nothing like this ever happened before the place is amazing. Everything else is good. I’m always there but this time it wasn’t for that price I paid. I had a headache that wasn’t.

Room very clean. Staff friendly and professional. Safe location! Enjoyed the stay. Will be back!

Very clean room, staffs and services was great..will definitely be coming back