I have stayed in the garden suite of The Black Horse Inn for two weeks from the end of October to the first week of November. First impression of the bed and breakfast was a very warm and welcoming staff. The room itself was excellent and exceeded my expectations by miles, very clean room with just about every item for one's stay to be more than comfortable. Sadly I never had the chance of enoughing breakfast at the Black Horse Inn as I woke up relatively late, and do be warned that the service staff will come knocking at 10 to clean the rooms. The Wifi is a bit iffy at times but the rest quality of the room more or less made up for it. Other then that the locale of the hotel is also very good, close enough from the high street that one can walk there within 10 minutes, but far enough to be quiet and secluded from the noise of it. 10/10 would stay again and recommend.

Good value, nice room and kind staff

Location was very walkable to everything. Breakfast was included and the breakfast service was very good. The bed was not very comfortable and the pillows were very flat. I liked the overall vibe of the place, the courtyard was nice.

A beautifully appointed room with a lovely, peaceful garden out back, wonderful to relax in after a long day of sightseeing. Excellent breakfast and service.

Enjoyed our stay

Lovely stay - need some bottled water in the room as unable to fill kettle it kept coming out warm from the tap so unable to drink

I could not stay and had to book another hotel for the night. The door to the garden did not lock and only a broken lump of metal was holding it closed. This fell on me when I was trying to open the door. A disgrace, I would like a refund

Actually, I was sick the entire time I was there, not the fault of the Black Horse. However, the parking situation is terrible. While sick, I had to move the car several times. I found my rental car was side-swiped, and I'm having to pay for damages my insurance doesn't cover. Again, not the fault of the Black Horse.

A simple B&B that does exactly what you expect. I'd happily stay there again.

Great value for money! Close to Canterbury , shops a five minute walk at the most and pubs and restaurants even less. We stayed in the garden room which felt bright and airy and it was lovely to sit in the garden with a glass of wine.. This isn't a pub anymore so there wasn't anyone to welcome us which wasn't a problem.. But breakfast had friendly staff and tasty food.. Our only small problem was getting our key code as we booked last minute, but after a phone conversation it was sorted straight away. Would definitely stay again and recommend to friends..

Very quaint but noisy

Check in was excellent...worked perfectly Great location

de eigenaresse was kortaf. Haar hulp daarentegen was vriendelijk ook al kende ze de taal niet goed. De kamer was verder gewoon wat je verwacht dus goed

The room was fine, the guy on reception (although new and not very experienced) was fine - my only issue was that the pub was closed the night we stayed - and I wasn't expecting that.... it would appear the pub is only open certain nights of the week and that is not made clear on their site... also parking is a bit of an issue as everywhere around is permit parking only. However it is a great location to walk into the city, and Canterbury is really lovely.

We stayed while attending a conference at the university. The location was excellent (close to the town center, easy to reach the university, close to the train station) and the hosts were very hospitable and easygoing! We stayed in the garden suite and really enjoyed the access to the garden from our room, which was also very comfortable. Breakfast was fantastic!

Ok

It was a pleasant stay, breakfast was good too.

Nice people who run it, good breakfast. The lady who made my breakfast was very kind. Good bed, good shower. Good location.

No wardrobe or even hanging rails available in the bedroom ??. Staff looked somewhat overwhelmed at breakfast, food hygiene was pretty much non existent. No apology from the staff either after a fire alarm went off at silly o'clock in the morning. Fully aware that sometimes these things can happen accidentally but an acknowledgement of interrupted sleep would've been welcomed Overall would have to say this was the least pleasant experience I've ever had whilst on a break either at home or abroad. Don't be surprised if your expectations based on a half decent website don't marry up with the reality of staying there.

Litt spesiell innsjekking. Hyggelig personale. Veldig trang trapp opp til rommet. Kjøleskapet fungerte ikke, selv om vi ga beskjed , og det ble sett til. Dårlig avløp i vask og dusj. Misforståelser angående frokosten. Hotels.com ga oss beskjed om at frokost var innkludert, det mente stedet at vi ikke hadde. Personalet var veldig hyggelig. Kun nye håndklær og tømming av søppel en av tre dager. Beliggenheten var god. Vil nok ikke retunere hit.