10/10 Absolutely stunning hotel. Highly recommended the superior junior suite

Everything was amazing from start to finish

Lovely staff and thank you for providing ice for my badly sprained ankle

Location

Great room, clean, quiet. Would have been better if coffee at breakfast was brewed instead of machine-made.

Absolutely fantastic stay at Parkgate hotel. The room was superb, staff as always friendly, approachable and helpful. The breakfast was so delicious and good quality we actually ruined our dinner date later on! Cannot rate highly enough!

Clean and compact room. Excellent choice at breakfast.

The hotel is beautiful, the amenities are superb, the location is fantastic and the staff excellent.

Staff was friendly and professional. Dinner was delicious and the beds are very comfortable. Plan to stay on my next trip to Cardiff

The staff were very friendly and efficient. Mo in the restaurant made a fuss of my Mother for her birthday, and Allison, in the spa, was very helpful to me regarding my room key All the staff had just the right approach of friendliness and professionalism.

We had a lovely stay and all very impressive. Lovely building and the decor was tastefully done. The staff were always ready to please, nothing was too much trouble. I have one little niggle, there were no coat hooks by the door in your room to put your wet coat on, also no hooks in the bathroom to put your robe on while in the bathroom. We will certainly come again.

Very nice place

Lovely room and facilities

I really dislike waiting until 4 o'clock to check in. It seems to be a thing in Scotland and Wales.

Poor communication with reception regards to the spa, then managed to book the spa only to be called back to be told that a mistake was made therefore cancelling our spa. Then the iron spat out rusty water and stained my shirt. NEVER AGAIN will I stay here

Spotless room. Really comfortable bed and lots of pillows. Definitely will come back

Lovely staff, spotless room, great facilities

Absolutely love the place .. from decor, reception, the staff are lovely very friendly and welcoming 5 star plus.

Clean room, friendly and efficient staff members. Great location of hotel and good amenities within.

spacious room and very comfortable bed. Big shower. Great breakfast