综合评分和评论 Sophia

I was brushing my teeth upstairs and a cockroach ran across my foot. I took a video of where the cockroaches were going in and out of the wall and sent it to the property owner/manager. I expressed my displease and asked for a refund because this was the first night of multiple and I wanted to leave, property manager pretty much blamed me and said not to leave windows or doors open - I had been at the property for probably 2 hours and it was almost 100 degrees out, the only thing I opened was the front door briefly to get into the place. He said my stay is non refundable and suggested I spray bug spray where they are entering and exiting the wall while I was still staying there - horrible experience and an unfortunate handling of the experience by the property manager.

Property was ok - just on entry to the unit there was a musty smell . Otherwise conditions were satisfactory

Cool place to stay in for a couple of days!

Loved our stay. Clean property, quiet area and in great location to Scottsdale. Owner/building manager exceptionally friendly and responsive to emails. Great stay

Nice place, a comfortable stay and the owner was very communicative and accomodating.

The property was very clean and nice. It was in a quiet area and our kid loved the pool. Very good communication and directions for door access and use of the equipment. Would stay again!

What a great location and was nice and quiet with really friendly neighbors. Definitely will try to stay again soon.

Nice quiet location close to old downtown. The heat tub, pool and lounging area were great. WE would come back

Great Property! Easy check-in and cute apartment fully equipt. The location is awesome!

Nice place, quite neighborhood close to Old Town Scottsdale. Very good communication from owners. Definitely would stay again.

The accommodations at Sophia was easily a 5 star quality. The furnishings were comfortable and appealing. The kitchen was awesome with coffee maker and espresso machine along with the coffee and espresso pods. I really enjoyed my stay and will recommend this host to anyone who is planning a vacation in Scottsdale AZ

Best place my family and I have ever stayed at. Clean and quiet the owner was kind welcoming and accommodating.

I like the fact that I didn’t have to deal with anybody like me at the front desk or anybody coming and bothering me about checkout time Or housekeeping. It was nice having a home feel away from home. The only downside about this property is that one of the nice is well or some kind of her Internet I have been living in the attic or in the central air system so when you turn on the heater when it was cold that night the credit was running around crazy back-and-forth up there somewhere in the attic and vent system it was Falcato and a little scary to not know what kind of animal I was up there that could possibly get out and attack us? lol when I call them about what happened and how I told them we didn’t feel like staying there anymore she told me that she’s very sorry about that but there’s nothing she can do about it and she’s welcome to let us know that we cannot leave but we can’t get a refund or have anybody come out to check out the house until the next morning. Horrible customer service. Wait near the an hour and a half for check and instructions after 3 PM