Great selection at the bar , fabulous chef , bedrooms very clean and lovely comfortable bed , not a lot of power in the shower , room a bit tired .
Overall a good stay
Anthony
6.0
/10
评论于 16几周前
Expedia Group verified review
Small car park b
Rebecca
2.0
/10
评论于 22几周前
Hotels.com verified review
Having contacted the hotel specifically to ask if someone is
Alan
朋友和家人 家庭
8.0
/10
评论于 26几周前
Hotels.com verified review
Bathroom in need of repairs bath panel coming off at one end toilet seat wrong size.towel rail missing music from bar too loud could hear it in our room
Gavin
双人入住
10.0
/10
评论于 28几周前
Hotels.com verified review
New management team had just taken over the accommodation but they were very friendly & helpful & quickly sorted out some minor issues. Room was very clean & comfortable.
Craig
6.0
/10
评论于 36几周前
Hotels.com verified review
The bar itself and the staff - good.
Breakfast - None
Room - No soap.
Heaters - Very noisy
Couldn't get out of my room. It took me 45 minutes when a lady walking past the hotel helped me..
Venus
朋友和家人 家庭
2.0
/10
评论于 36几周前
Hotels.com verified review
It was an old building with worn-out furniture.
The toilet was dirty, and the mattress was old and unclean.
The service and staff behavior were good, though.
I think the place was expensive for what it offered.
The hot water worked well.
Robert
双人入住
6.0
/10
评论于 41几周前
Hotels.com verified review
Room we stayed in was comfortable but tired, weekend music was loud but finished at 11pm, staff could not do enough for you unfortunately we stayed while a manager change over so no food available, little cafe next door claires kitchen is recommended, nice micro pub down high st, the Brunel suited our needs and price was very reasonable
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Pauline
双人入住
4.0
/10
评论于 41几周前
Hotels.com verified review
Paid for a a deluxe room and it was definitely not deluxe.towels were poor the whole experience was very uncomfortable didn’t sleep well at all 😩 was not worth £95 that we paid and that was just for the room
phil
4.0
/10
评论于 42几周前
Hotels.com verified review
No food in the pub, TV had a damaged screen , no hot water.
Daniel
商业
2.0
/10
评论于 43几周前
Hotels.com verified review
The worst place we have stayed in years. Played dance music till 11:30pm every night, sheets had blood on them, bathroom had black grime around the shower/bath. Stay well clear
L
休闲 双人入住
2.0
/10
评论于 44几周前
Expedia Group verified review
Room 10
Described as Deluxe Double!, I wouldn't give it one star.
2 bath towels and one hand towel that looked as though they had been used and refolded. I didn't feel brave enough to do a 'sniff' test.
No hot water after letting it run for two minutes.
No bath mat.
Bath panel hanging off.
No toilet roll holder.
No hand rails for shower. No nonslip mat either.
Main light in bathroom didn't work and kept flickering so light not adequate to see to shave.
Not even any soap, although information board on wall on way in states 'toiletries'.
No milk for tea and coffee.
We didn’t stay. Then had to fight for refund. Have written this sfter cooling fown period.
Room was generally grubby and not welcoming.
Lack of equipment and facilities would not qualify this room for one star on any tourism rating scheme, let alone a description of 'Deluxe'.
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Mabel
4.0
/10
评论于 47几周前
Expedia Group verified review
Our double room at this hotel was airless, stuffy and smelt stale. The windows wouldn’t open and it was very hot and humid weather. A double room with only 1 bedside lamp. Dirty towels from a previous resident in the bathroom,bath panel adrift from the bath, 2 mismatched cups. Overall a very tacky experience. We liked Saltash and the cafe across the road was lovely for breakfast.
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Verified traveler
朋友和家人 家庭
4.0
/10
评论于 48几周前
Hotels.com verified review
It might be better during the week but there is live music on Friday and Saturday nights. A sign mentioned that they would normally stop by 11pm but they were still playing and singing until 0:35am. Our room was just on top of the 'entertainment' area and the bass and singers were very loud and you could hear the door banging shut whenever someone left the pub. Beds and mattresses were very uncomfortable and smelly, the towels were not very clean. The window was single glazing so you could unfortunately hear all the guests chatting/shouting in front of the pub. Bathroom had seen better days, no soap was provided and there was no ventilation. The fan was so clogged up it no longer worked. It might be ok for guests who can no longer drive home after a night out, but if you are hoping for a good night's sleep better stay elsewhere.
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Jay
商业
6.0
/10
评论于 49几周前
Hotels.com verified review
Towels didn’t smell great. No soap. Very hot in the rooms. Quite basic. Fine but wasn’t amazing value. Moretti was great on tap. Pool table was good. Staff were good. Friendly
Philip S
6.0
/10
评论于 50几周前
Expedia Group verified review
Room was clean but tired, but good location. Little things like a shelf in the bathroom required plug in sink needed mending.
How to switch on bedside lamp was not clear.
Ventilstion in room was poor.
No breakfast but had a good one at the railway station.
Charles
休闲 双人入住
8.0
/10
评论于 51几周前
Expedia Group verified review
Very good value for the price
emma
10.0
/10
评论于 55几周前
Expedia Group verified review
Easy to come and go. Friendly staff. Welcoming
Frederick
休闲 双人入住
10.0
/10
评论于 55几周前
Expedia Group verified review
We have stayed here before, our third time now. Here in Saltash to visit my brothers and this weekend, Saltash Regatta!
As the Brunel is located in the high street, it has all the facilities built in around it.
Robert
4.0
/10
评论于 55几周前
Expedia Group verified review
In the bar young people were vaping filling the room with vape emissions/fragrance, not sure that is allowed?
I appreciate the saying you get what you pay for £61.00 per night, alas we found there was no bath/shower towels, (that was resolved).
The noise was caused by other residents who were inconsiderate (not the owner)
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia