We had a wonderful time at this hotel! The location is great, the atmosphere of the room and common spaces is very nice, but above all the staff is truly amazing. They really made us feel valued and special, every little detail is worth a 5 star hotel. We got a personalized little gift bag at the end of our stay that really was a nice touch.
On top of that, we got a very nice welcome snack, there are complimentary drinks in the fridge that is refilled every day and also complimentary udon in the evening, so food-wise the hotel also sets the bar quite high. We also booked the additional Japanese breakfast that was very good.
We will be happy to return to this hotel if we come back to Kanazawa and will be happy to recommend it to our friends too !