They provided a small bottle of water only for 4 nights stay! One of the front desk staff was not polite enough!

Near by metro opera, 5 mins walk to istana. Front desk is perfecting

Perfect location. Beautiful hotel. Incredible staff- front desk, housekeeping, bar, and restaurant staff are all so kind and helpful. Spanish, English, French- they have you covered. I will always stay here when I’m in Madrid.

Great location

Muy pequeños los cuartos

Hotel en una ubicación excepcional para cualquier tipo de estadía, bien sea viaje de negocios o de placer. Zona muy tranquila y llena de oferta comercial. Muy bien comunicado con transporte público o privado.

Great location and breakfast. The room is on the small side and there’s no door between the bathroom and the bedroom area. On the upside, the breakfast is great and the location is close to many restaurants and attractions like the Royal Palace and the Plaza Mayor.

Ótima localização. Limpeza perfeita. Produtos do frigobar extremamente caros.

Gr

Super clean, staff were very nice, location is super convenient, close to Gran Via, La Latina, Puerta del Sol, and the metro station was right outside the hotel too!

Tudo. No entanto , não posso deixar de realçar a simpatia e o profissionalismo das rececionistas Paula e Patrícia que , rapidamente, atenderam ao nosso pedido.

Clean good quality room

this time the room even if I took a superior had a terrible smell... and the window was locked.. so I had to stay in that smell.

Room was spotless and the staff were lovely

Super friendly staff.

Clean modern hotel but desperately need to sound proof the rooms from the noisy square containing a night club next door . Got woken up regularly in the early hours as club goers congregated outside and shouted as they prepared to leave

Really friendly helpful staff. Spotlessly clean and great location.

Great location for a quick layover trip

All good

Limpieza, ubicación, comida