Good service.

We booked a three-bedroom apartment at ULIV because it was close to the Canadian embassy, where we had an appointment. My son and I arrived late, and since I had never been to Mexico City before, I wasn't sure what to expect. I must say that the apartment was very spacious and clean, and the staff were extremely helpful. I did encounter a minor situation when I got locked in the bathroom due to a faulty lock. However, the staff responded quickly and came equipped with tools to help me get out. When we were leaving, they arranged a taxi to the airport for my son and me, and they even covered the cost related to the bathroom incident. I thought it was very kind of the manager to do that. I would like to express my gratitude and highly recommend staying at ULIV in Polanco.

EXCELENTE

Excelente atención por parte atención al huésped, Melina, Liz y Mariana. Muy buena ubicación, muy buenas recomendaciones para comer!

Precio justo por lo que pagué

Amazing stay would order next year again thank you for an amazing stay

tiene muy mal olor el cuarto, entra luz por las cortinas

Excellent location and beautiful apartment for a short stay. The stove doesn't work very well, even though I didn't use it that much, when I needed it, it didn't work. Other than that, it's a great place.

Bien ubicada

Muy buena experiencia, y muy recomendable. El apartamento muy limpio, tenia todo disponible. Muy cerca de tiendas y super para poder comprar comida. Y muy cerca de restaurantes, muy tranquilo y muy bonito el área para caminar. Me gusto mucho, seguro volvería a llegar.

La atención para resolver dudas fue perfecta y responden súper rápido

My stay at the apartment was excellent. The facilities were comfortable and well-maintained, and the staff was exceptionally courteous and attentive. Although the hot water wasn’t working on the first day, the team responded promptly and resolved the issue efficiently. I truly appreciated their professionalism and care. As a suggestion, it would be great if more apartments were equipped with air conditioning, as it can get quite hot during the day in Mexico.

property is excellent but the only things they need to work is in the shower for rooms 2 and 3,needs to be fix only hot water comes out and thats a problem this is apartment 101,other than that the front desk personnel,the concierge and everyone else excellent 👍

we honestly love the area and the apartment was great the front desk People the concierge and the cleanliness excellent 👌

Todo excelente!!!

I liked the safe location and it the front desk made it feel very secure. The views were awesome and was perfect for our week stay.

People is very kind and helpful

Good property, only thing I would change are that the pillows are so big, that makes it a little bit uncomfortable to sleep without waking up.

Lugar súper conveniente para mis propósitos de viaje. Cerca de todos los atractivos de Polanco. Personal muy amable y atentos. Solo no hay aire acondicionado y el ventilador no funcionaba bien.

Very clean, great location and excellent staff.