飯店非常舒適，服務也很到位，希望給一個建議，locker room 如果有烘鞋機，進 locker room 有刷板的刷子，會讓 locker room 更乾淨，也能讓雪靴更乾燥。

It's a tidy place to stay close to the lift chairs & nice view. About the dry room & storage, no as connivence as most of the ski in-out resort but just enough. There's not enough warm to dry the gears over night.....

Very good experience, excellent service all staff was very helpful n welcoming, room was great well equiped, location fantastic.

Just a perfect stay in The Maples Hotel. Wverything is perfect, we are group of 9 people and got a good stay in the penthouse. the apartment is spacial, clean and comfortable. Ski in Ski out experience is very much suitable for our leisure vacation to enjoy the snow amd ski. Staff is nice and helpful and have shared us detail information that was needed. I would choose this hotel again for my next stay in Niseko

Nice location, cozy environment

Ski in ski out 真的很方便，放置雪板的空間也很大。房間乾淨、很舒適。房間唯一缺點是沒有浴缸，飯店也沒有湯池。價錢偏貴但二世谷就是這樣

If have onsen or just bathtub that will be more perfect.

房間寬敞，衣櫃內有洗衣機，可以洗衣、乾衣，廚具一應俱全，可以做小菜式，鄰近滑雪場，步行2分鐘已可乘纜車上雪山滑雪，適合全家一起出遊居住。

Good: good ski in ski out hotel. Staff is willing to help. Valet parking Room to improve: need more benches in ski locker room

Incredible corner room. Clean. Modern.

Excelente ubicación y muy buen servicio

Ski in ski out with ski lockers just steps from the slope. Great location and nice property.

This hotel is well located well maintained but you should forget Japanese hospitality. One of the most arrogant attitude i have ever experienced in any hotel. Check in lady was the worst then shift manager lady was no help.

The hotel was comfortable clean, great view of the mountains. Truly a ski in and out location. Ski lockers on basement floor, you put your skis on and ski down to the family lift, you can get your lift tickets there or online ahead of time. From that lift you can go up to the other lifts. Beginner runs here but with access, to red and black . We loved it would definitely return and recommend. Many of restaurants available in hotel but walking distance. Many rental shops also available nearby.

Staffs are very friendly and helpful. The beds are comfortable. A good choice for ski in and ski out hotel

Great location. Staff was extremely nice and helpful. Would stay at the Maples again next time I am in Niseko to ski.

シャワーブースの扉に隙間があり外部に水が漏れるのは改善してほしいです。IHコンロのチャイルドロック解除のやり方の案内がないので困りました。

Great stay yet again! Easy access to the family slopes at the rear and convenience stores on the main street. The staff are lovely, friendly and very helpful.

1. Safety - every part of the door need access by using our room card. 2. Easily accessible to skii area. 3. Room is big and spacious. Everything in the room we need is there.

With Ski in Ski out and locker provided, its really nice for a family getaway! Hotel condition is new, friendly and helpful staff, comfortable bed and dining area equipped with kitchen. we enjoyed the stay.