Would be great if children amenity can be provided,such as toothbrush and in-room slippers.

各方面都很优秀

一切都很棒😸

The room was very clean and spacious. Close to the train station and a number of famous restaurants. I was a bit disappointed by the public bath which was very small. Also, some guests used it without taking a shower. A boy even entered into the female section and swam there. I understand it wasn’t the hotel’s fault but they need to think of some ways to educate their guests.

酒店地方乾淨整潔，mini bar 大方任飲， 唯獨浴室如果有浴缸就更加好了。 酒店附近全是商店和餐廳， 非常熱鬧。

The hotel is wonderful with osen (public hot spring), friendly, kind and helpful staff. A little bit expensive but worth to stay, and it is a bit far from the train station (but alternative it is very close to the main shrine)

Beautiful rooms, unique location by Villiage shopping & temple, wonderful staff

Super!

Amazing!

This is the best hotel my family has ever stayed in Narita. Every staff is friendly and helpful. We had a smooth check-in and checkout. The room is spacious and very clean. I have booked stays at this hotel that included both breakfast and dinner. What delicious meals were we having everyday. The chef and restaurant staff have done amazing job of making each meal so delicious! I would highly recommend this hotel and its restaurant to anyone who might want to stay in Narita. My family can’t wait to visit the hotel again in the future.

Likes: breakfast, on my arrival day , Ms. You, who is multilingual, was really helpful, tea and tea set, free drinks. Dislikes: Scheduled massage changed twice the time, gave up. When extended one day (paid online), the staff Tried to put me in a room that was filthy and full of storage stuff — they say that they will clean it first, I refused. They then put me in room with no open window and no view (non see through), feeling like an enclosed big box. 2 mosquitoes observed One female staff kept asking me to pay reservation fee out of nowhere, and no explanation for why, I refused. They finally gave up.

We loved our stay! Beautiful hotel with excellent location by the temple and Ometesando street. Lovely experience!

Amazing hotel

Excellent service from very polite staff. The best Japanese breakfast served among all onsen ryokans I stayed at so far. Omakase dinner was a delicate dining experience - delicious food plates beautifully. Hotel is located right on the street where the Gion Summer festival was held when we were there. So, we had a great time enjoying all the festivities.

Excellent breakfast

房間乾淨大又舒適,周圍環璄古色古香,交通便利,值得再次重遊的地方,

I was so impressed with the gracious and generous hospitality from all of the wonderful staff I encountered during my stay. The location, room, and restaurant were all to a high standard. If you plan to stay in Narita I highly recommend.

It is really clean and location is nice. What I didn’t like is that their dining menu is so limited, English really bad even if you use the Google language they appear do not understand. But the staff are kind and appear courteous.

Everything was just perfect. Staff is extremely helpful and polite.

A great hotel with super engaging and kind staff. Our room was beautiful and had a great view of the town and shrine.