This is the best Hilton Property I have ever stayed in. The front desk and food people were beyond excellent. The chef made a unique special GF pasta dish for me. At breakfast, all the dishes show allergen ingredients, so it was easy to find GF. The rooms are large compared to other Japan hotels we stayed in. The staff were helpful in finding my lost passport I left in a taxi and helped us with a money transfer-actually went with us to a bank. I cannot say enough about the service we received!