Shower was cold, staff where rude, room was dirty cracked/missing tiles in the bathroom. 100% do not stay here!
Philip
10.0
/10
评论于 14几周前
Expedia Group verified review
Everything was ok
Imran
双人入住
2.0
/10
评论于 16几周前
Expedia Group verified review
Very tired and In need of refurbishment ,
blocked sink,
no door handle on the bathroom door,
no remote for the TV,
cigarette stub left on the carpet,
carpet had stains,
only 2 pillows provided and were flat,
window closed and still allowed breeze to come in.
A very unpleasant stay, we left in the evening to stay at another hotel
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Alan
朋友和家人 好友同行
10.0
/10
评论于 16几周前
Hotels.com verified review
It was ok clean room the parking was good
Bailey
朋友和家人 家庭
6.0
/10
评论于 17几周前
Hotels.com verified review
The hotel itself looked quite rundown from the front and in the lobby.
The room was clean but side.lights didn't work next to the bed and the shower head was broken too.
Found the hotel quite noisy as no soundproofing so could hear people going in and out of rooms and talking in the halls.
Bed was comfy though!
Jamie
10.0
/10
评论于 18几周前
Expedia Group verified review
Had a very pleasant short break at the conaught hotel. Would definitely recommend to anyone. Definitely stay there again. A nice place, thank you 😊
Stephanie
10.0
/10
评论于 19几周前
Hotels.com verified review
Not the best hotel I've stayed in, but not the worst. Refurbishment ongoing. Hotel was clean, with friendly staff. Will stay there again.
Asha
双人入住
2.0
/10
评论于 21几周前
Hotels.com verified review
Hotel wasn’t clean in the room. The bed had a massive stain. The mattress was broken. The bathroom shower screen was broken no lightbulbs in the small lights not a good experience. there was a strong paint smell and I have had itchy skin since I’ve been there. I’m feeling unwell.
Rasheed
亲子同住
2.0
/10
评论于 21几周前
Expedia Group verified review
the person on reception was very unhelpful-I asked for the number for room service and when I went up to my room I found there was no telephone so how I am I meant to contact reception??
Turned out the lift was not working and my room was on the third floor; had to carry the luggage up to my room myself.
The window in my room had been left open; it turned out there was a bad odour which they were trying to reduce.
Bed was very uncomfortable blanket was thread bear, mattress was thread bear and very noisy.
Shower head was broken unable to adjust the height.
The hair dryer was broken.
The kitchen/restaurant was closed and no food available.
Upon complaining to reception I was told what you expect this is a three star hotel!
The photographs are very misleading the places dilapidated. Whilst trying to sleep loud booming noises from downstairs where a wedding party was taken place - managed to fall asleep eventually.
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Robyn
双人入住
2.0
/10
评论于 22几周前
Expedia Group verified review
The Connaught hotel
Wolverhampton
If you want something budget that’s an absolute cheap hole by all means ! But I won’t be ever again!
Firstly the ring door bell is broken…. You walk in to be greeted with a lovely bar area but the rest is a dive! Even the remote didn’t have a back and tv only worked on selected channels
Staff were blunt and not really accommodating. weird you didn’t get your key in a key card considering it’s suppose to be a great western hotel.
On arriving in our room we didn’t need to even look around found lots of issues. Shame work men have to be so loud at 5am in the morning and have no consideration for others and shout up and down the corridor
You really need to re do your rooms or simply sort them out properly! Bar area seemed to be more important than the rooms…. Lift is out of use so if you’re having limited mobility it’s a joke…. Plastic spoon for your tea and coffee
Dare not use the water coming out of the tap as it had a brown tinge to it
Our room lock didn’t even work don’t waste your money or time on this place
I don’t know how you can run a business take money of genuine people and call it a hotel 🏨 must be so proud of yourselves
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Joseph
2.0
/10
评论于 22几周前
Expedia Group verified review
.
Charlotte
朋友和家人 好友同行
8.0
/10
评论于 23几周前
Hotels.com verified review
The hotel was good for the price we paid. Could have done with an extra pillow for the beds but otherwise was exactly what we expected and needed for the overnight stay we had.
Inderpal
8.0
/10
评论于 23几周前
Expedia Group verified review
Good
thomas
4.0
/10
评论于 24几周前
Expedia Group verified review
Barely acceptable, is giving more praise than deserved. Bed had a huge dent in the sleep area.
Toilets seat was broken, & had been for a while.
Lifts none functioning. Room freezing, on what was the hottest day after the year. Actually pump iced chilled water thro radiators. Quilt thin. No food at hotel. Much building demolition. Zero sleep, & i mean zero, cold uncomfortable. T.V. had only one channel "Prime", because i logged into my ,own account. Hairdryer broken, mains leads jammed into broken junction box.
What happened to the " relax" in our deep baths.
One leaky mouldy shower!
Not worth wasting more time on this review.
😡
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Stuart
商业
2.0
/10
评论于 26几周前
Hotels.com verified review
Hotel like a building site that’s been given up on. Mattress and bedding filthy. No refund offered.
Konrad
6.0
/10
评论于 29几周前
Hotels.com verified review
It was a bit dirty, stuff falling apart. At a glance it looked fancy but not when you spent some time in the room. The common areas are old and worn and there was a party with very loud music that was supposed to end around 22 which would be fine but it continued till midnight. I also got woken up a few hours later by multiple loud alarms. Did not have a good night of sleep.
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Philip
好友同行
4.0
/10
评论于 29几周前
Expedia Group verified review
Hotel was a building site. Run down. Room was dour. Clean I suppose.
Christopher
商业
6.0
/10
评论于 32几周前
Expedia Group verified review
The room was clean, spacious and recently decorated. I would have liked to have known that the hotel was having major renovations to the entire downstairs, including the reception area.
Apart from this, staff were courteous and happy.
Graham
休闲
2.0
/10
评论于 32几周前
Expedia Group verified review
The hotel is a building site, the beds are uncomfortable and when you flush the loo it sounds like a pneumatic drill. Worse hotel I have stayed in my whole life…..
wendy
10.0
/10
评论于 33几周前
Hotels.com verified review
Room was really nice there was having work done but was told b4 we went there beds were comfy
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia