5.0
一般
基于 4 条评论
清洁度

5.4

客房舒适度

2.0

服务和设施

3.4

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旅行者评论 Mr.Lewis Hotel Rotterdam

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热门评论
Obaid
icon-商业
商业
10.0
/10
评论于 40几周前

Expedia Group verified review

I have paid one time to Expedia for booking. When I was doing online check in then hotel ask for my debit card details which I provided. While providing details they mentioned that it will be €0 charge. We are taking debit card details if in case you use something of hotel so we can deduct directly when you check out. After providing my fed it card details. I have been charged €86 on spot and when I go to hotel for entry. There was a receptionist who told me that you have to pay €100 as security deposit. Otherwise cancel your booking. He knows that I am not able to cancel it because I have paid two times first to Expedia and 2nd hotel deducted directly from my bank. So I paid €100 extra. This €100 has been refunded on check out. €86 they said they will refund it but they never. Also Expedia didn’t take responsibility of this €86. Please note that before booking I did check all the requirements there was nothing showing regarding deposits. So please prepare for this scam when booking.
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Christine
icon-休闲 双人入住
休闲 双人入住
4.0
/10
评论于 61几周前

Expedia Group verified review

Heel gehorig, slecht bed wat doorzakte Niet heel schoon. Wel goede locatie t.o.v. winkel en OV
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