Reception staff was polite but not so helpful as we had to live in one floor while my daughters lived on different floor. It seemed that the staff did not want to pay extra effort to make customers satisfied.
Frábær staðsetning á hóteli og stutt í allar samgöngur.
Tim
商业
2.0
/10
评论于 15几周前
Expedia Group verified review
No AC in a 45•C room!!!
alexis
休闲
10.0
/10
评论于 17几周前
Expedia Group verified review
The Waldhorn staff were friendly and knowledgeable, helping make the most of each day. The free coffee and apples were great. Easy (and beautiful) walking distance to swim entry points for the Aare as well as the old town. Great meals at the Lebanese restaurant up the block, and the Kornhauskellar over the bridge.
Soledad
休闲 家庭
8.0
/10
评论于 20几周前
Expedia Group verified review
Friendly staff
Verified traveler
8.0
/10
评论于 20几周前
Hotels.com verified review
Sehr freundliches und zuvorkommendes Personal und leckeres Frühstück. Das Zimmer war etwas gar klein, aber sauber. Parkplatz in Tiefgarage vorhanden. Kostet 20CHF pro Tag. Gratis Kaffee und Äpfel vorhanden. Restaurants ganz in der Nähe. top als Startpunkt für den Berner Marsch.
Ursula
10.0
/10
评论于 20几周前
Hotels.com verified review
Das Hotelpersonal war stets sehr zuvorkommend und freundlich, das Zimmer sehr sauber. Wir kommen gerne wieder.
John
10.0
/10
评论于 21几周前
Expedia Group verified review
Nice walk into old town
David
朋友和家人
10.0
/10
评论于 23几周前
Hotels.com verified review
Excellent Service and Location
GORDON
休闲 双人入住
10.0
/10
评论于 25几周前
Expedia Group verified review
Excellent breakfast
Nataliya
休闲 双人入住
10.0
/10
评论于 30几周前
Expedia Group verified review
Excellent hotel
john
休闲 家庭
8.0
/10
评论于 32几周前
Expedia Group verified review
The hotel is undergoing a full renovation so services are limited, but very good. Our room was redone elegantly and had a lovely design. Staff was very nice and helpful.
Marie-Antoinette
商业
10.0
/10
评论于 33几周前
Hotels.com verified review
Kleines hotel. Sehr zuvorkommend und zentral gelegen. Komme gerne wieder
Paul Alan
10.0
/10
评论于 44几周前
Hotels.com verified review
Very clean hotel. Very friendly and helpful staff. Good quality continental breakfast (the same for all days but that really wasn’t a problem). About a three minute walk from the Victoriaplatz tram stop but it’s only a 20 minute walk into the centre of Bern if you’re feeling energetic. Get the tram back though as it’s uphill !! Alternately it’s a ten minute walk to the Rosengarten for that perfect view of Bern. The room was immaculate but could be a little bigger - but what do you expect from a capital city centre hotel? If you’re looking for a slightly cheaper alternative to being right in the centre then this is throughly recommended.
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia