One of our two non-smoking rooms smelled strongly of tobacco (cigarettes or even cigars).
At first, the manager didn’t want to come and see for himself and sent a friendly member of staff instead. He eventually came later (after the staff member had sprayed an air freshener and aired the room) and said he couldn’t smell anything, which was completely untrue !
What’s more, as the rooms overlook the terrace of the pub-restaurant, the noise was very loud. And even more so when the staff cleared the tables at 1.30 am and put the chairs back in place at 6.30 am !!!
To be avoided at all costs!