7.2
Pleasant
From 31 reviews
Cleanliness

8.4

Room Comfort

6.6

Service and Facilites

8.4

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Traveler Reviews Dreams Cap Cana Resort & Spa - All Inclusive

Number of reviews per page
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40
Top reviews
Taysha Rodriguez
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

EL LUGAR UN 10/10. SOLO TUVE UN POCO DE MIEDO CON LA SEGURIDAD DE NOCHE PORQUE NOS TOCARON LA PUERTA DOS HOMBRE SUPUESTAMENTE DANDO SERVICIOS QUE NUNCA PEDIMOS.
pedro
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Perfect vacations
Jean Frankel
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Beautiful place food was 10 for 10 drinks was amazing stuff was really nice great stay would definitely come back again
Adbiel Rafael Nieves
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Overall resort was nice but they need to do something about tue smelly sheets and pillows, also the room smelled like humid
Cheyenne
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Our room smelled moldy. The food was mediocre.
Matthieu
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Superb hotel, refurbished very recently, the rooms are almost brand-new, spacious and well equipped with a huge bed and the sofa bed for our toddler was perfect. We had a beautiful view of the resort and the sea on the 4th floor. The hotel is quiet, clean and the staff are very kind. They don’t ask you for tips (not like at the Sanctuary or the Ocean Blue). The food quality and choice is the best we had so far. They have kids menu and variety of choices. The hotel offers to club members a private restaurant and a pool. The hotel has good entertainments in the evening, concerts, cigar-making, caricatures, beach parties. Barbecue parties. They have a kids club and we used the nanny service as well with a qualified staff (15usd per hour). We used the spa and it was nice too. We really liked our stay at Dreams Cap Cana and we will return here in our next stay in Dom Rep. Ps: Do not book Ocean Blue, avoid at all costs. I had food poisoning and I was unwell for 2 days, the hotel is old, rooms smell mold, staff asking for tips… the beach is beautiful but that’s the only good thing about ocean blue.
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Brunilda
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Excellent hotel for a weekend getaway! Staff is amazing, restaurants are very good and the area is beautiful.
Parthenia
icon- Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I really would like to Thank Miqueas at the front desk for really going beyond and Luis my during the stay Butler. Awesome People. Cheers,
Cloise
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Its great with great food
Jean
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The manager is very nice Lady , she came out to welcome us. The staff was very friendly and helpful, at the tennis court Miguel made our satisfaction when it came to play , Alfredo, Francisco, Manuel and Joel were awesome .
Jeremy
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great clean resort. Food was great, all the staff was very friendly!
Alison M
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

I want to live there
Lilia
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

the price was outrages for the type of hotel
Sheena
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great property - would consider going again!
Jonathan
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

We arrived the same time as 2 tour busses that were from a cancelled flight. The place was slammed. But the Staff truly were amazing at Checkin. Hard working and doing all they could do. Something I didnt see for 5 days prior at a different hotel. I didnt use the amenities as I was just there for 12 hours for a delayed flight. But was shocked when leaving couldnt get a bottle of water unless I paid at the coffee shop.
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Kamecia
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

This resort was TOP TIER!!! I CAN NOT WAIT TO COME BACK !!What can I say , the resort, the pool, the view , the food ,just EVERYTHING!!!!
Celia
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Great place
Anthony
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Let's start with what I didn't like..Upon arrival we were greeted with what should have been our butler but he was just definitely a sales person trying to solicit us to go to secrets cap cana for breakfast which is a time share. Ummm. No we are here for a vacation not a sales pitch. After we said no thanks we didn't see him again He wasn't our butler ..We had preferred club which comes with a butler but we didn't have one at all the entire time. The preferred area didn't offer premium liquor which should have been provided instead they offered it for a sales price which is offensive. We have had the pleasure of having preferred club at Secrets Royal Beach and Breathless we were able to enjoy premium tequila like Don Julio at least for shots or drinks without having to buy the bottle which is why we paid for the upgrade.Let me not forget to mention our room was right above nightly entertainment.We had to endure that for the night before they changed our room which to me should have been an upgrade for the inconvenience. The one thing that I would say was good was the food. The environment is drab and gives a retirement feel.I'm 45 not 65 although I enjoy relaxing I like to be entertained as well. The beach was lack luster and had no readily present staff.Please overly consider ither options before staying here.
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Teresa
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

we booked undet Margaritaville and the puctures of the beach were nothing like the beach they have. it was rocky and you couldnt even go on the beach. we had to walk down to the private beach and that beach wasnt wven that good
Cooper
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Staff were amazing. The Beach was horrible, couldnt even use it. Rocky broken glass seaweed over ran it. Not anything like pictures showed. We were very disappointed, we know there was a buy out after we booked, but there should be some refund because the beach was not useable, large equipment on beach. Will not stay here again, and not recommend. Not what we paid for!
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