Overall Ratings & Reviews Dreams Cap Cana Resort & Spa - All Inclusive

We enjoyed our stay at Dreams Cap Cana, but there were a few downsides. As Preferred members, we expected more exclusivity, but anyone could access the Preferred pool, cabanas, and lobby without being asked. It didn’t feel like a true upgrade. The resort is very family-oriented—every pool and beach area was full of kids, which made it hard to relax. If you’re looking for an adults-only vibe, this may not be the best fit. I also expected more Dominican culture. The food was mostly American-style, and the music was the same—barely any Spanish music. I was really hoping for more local flavor in both food and entertainment. On the bright side, the service was amazing. Our butler Juan was excellent and made sure we were taken care of the entire time. Also, if you’re booking a romantic dinner, ask for Richie—he went above and beyond, even taking professional-looking photos and videos on our phone. I also joined the Unlimited Vacation Club, and Paco and Miguel made the process smooth and pleasant with great customer service. I’m looking forward to future trips with more cultural experiences and a bit more adult privacy.

EL LUGAR UN 10/10. SOLO TUVE UN POCO DE MIEDO CON LA SEGURIDAD DE NOCHE PORQUE NOS TOCARON LA PUERTA DOS HOMBRE SUPUESTAMENTE DANDO SERVICIOS QUE NUNCA PEDIMOS.

Perfect vacations

Beautiful place food was 10 for 10 drinks was amazing stuff was really nice great stay would definitely come back again

Overall resort was nice but they need to do something about tue smelly sheets and pillows, also the room smelled like humid

Our room smelled moldy. The food was mediocre.

Superb hotel, refurbished very recently, the rooms are almost brand-new, spacious and well equipped with a huge bed and the sofa bed for our toddler was perfect. We had a beautiful view of the resort and the sea on the 4th floor. The hotel is quiet, clean and the staff are very kind. They don’t ask you for tips (not like at the Sanctuary or the Ocean Blue). The food quality and choice is the best we had so far. They have kids menu and variety of choices. The hotel offers to club members a private restaurant and a pool. The hotel has good entertainments in the evening, concerts, cigar-making, caricatures, beach parties. Barbecue parties. They have a kids club and we used the nanny service as well with a qualified staff (15usd per hour). We used the spa and it was nice too. We really liked our stay at Dreams Cap Cana and we will return here in our next stay in Dom Rep. Ps: Do not book Ocean Blue, avoid at all costs. I had food poisoning and I was unwell for 2 days, the hotel is old, rooms smell mold, staff asking for tips… the beach is beautiful but that’s the only good thing about ocean blue.

Excellent hotel for a weekend getaway! Staff is amazing, restaurants are very good and the area is beautiful.

I really would like to Thank Miqueas at the front desk for really going beyond and Luis my during the stay Butler. Awesome People. Cheers,

Its great with great food

The manager is very nice Lady , she came out to welcome us. The staff was very friendly and helpful, at the tennis court Miguel made our satisfaction when it came to play , Alfredo, Francisco, Manuel and Joel were awesome .

Great clean resort. Food was great, all the staff was very friendly!

I want to live there

the price was outrages for the type of hotel

Great property - would consider going again!

We arrived the same time as 2 tour busses that were from a cancelled flight. The place was slammed. But the Staff truly were amazing at Checkin. Hard working and doing all they could do. Something I didnt see for 5 days prior at a different hotel. I didnt use the amenities as I was just there for 12 hours for a delayed flight. But was shocked when leaving couldnt get a bottle of water unless I paid at the coffee shop.

This resort was TOP TIER!!! I CAN NOT WAIT TO COME BACK !!What can I say , the resort, the pool, the view , the food ,just EVERYTHING!!!!

Great place

Let's start with what I didn't like..Upon arrival we were greeted with what should have been our butler but he was just definitely a sales person trying to solicit us to go to secrets cap cana for breakfast which is a time share. Ummm. No we are here for a vacation not a sales pitch. After we said no thanks we didn't see him again He wasn't our butler ..We had preferred club which comes with a butler but we didn't have one at all the entire time. The preferred area didn't offer premium liquor which should have been provided instead they offered it for a sales price which is offensive. We have had the pleasure of having preferred club at Secrets Royal Beach and Breathless we were able to enjoy premium tequila like Don Julio at least for shots or drinks without having to buy the bottle which is why we paid for the upgrade.Let me not forget to mention our room was right above nightly entertainment.We had to endure that for the night before they changed our room which to me should have been an upgrade for the inconvenience. The one thing that I would say was good was the food. The environment is drab and gives a retirement feel.I'm 45 not 65 although I enjoy relaxing I like to be entertained as well. The beach was lack luster and had no readily present staff.Please overly consider ither options before staying here.

we booked undet Margaritaville and the puctures of the beach were nothing like the beach they have. it was rocky and you couldnt even go on the beach. we had to walk down to the private beach and that beach wasnt wven that good