Dishonesty. That’s how I would describe it.
I booked the hotel basically because of the early breakfast, which starts at 6am. However, during my stay, they were renovating the kitchen, and guests were redirected to a café across the street. The problem is that the café only opens at 7am!
I was promised a refund for the two days when I couldn’t have breakfast (which costs 99 SEK for guests), but they never even bothered to reply to my email.
So, don’t book breakfast there. Or better, don't go there at all!