Friendly staff Room was comfortable A bit remote

Chambre très convenable pour nous et nos deux petits enfants. Nous avons juste été gênés par beaucoup de bruit venant de l’étage supérieur.

I had booked and paid through Hotels.com. But that was not accepted at check-in, and I had to pay once more. I have reached out to both the hotel and hotels.com, but neither will refund the double payment