All Yes/Room, Staff, Bar, Breakfast

Hotel is all about location - stunning views and ideal for exploring result of beautiful Alderney. Most of the staff are very friendly and helpful, especially receptionists. Room well equipped and comfortable - once had window restraints removed (otherwise very hot as no aircon). Noise from people on terrace below, which is understandable but be aware if booking Seaview room, and staff from Divers Bar, owned by hotel, noisily throwing empty bottles into bins after bar shut. Not impressed with restaurant - seemed to have declined since stayed two years ago - as limited pub-grub menu, which is out of keeping with white linen tablecloths and extensive wine list, and food quality poor. Far better options nearby (especially Quarter Deck, need to book in advance) and in St Anne. Breakfast service variable (vg to poor) and cold buffet limited for a ‘luxury’ hotel. Pointedly mentioned a couple of times we’d booked by Expedia and clearly noted on breakfast list; booked via Expedia because it was considerably cheaper and HandPicked don’t offer best price guarantee.

Everything about this hotel was amazing, the location, the friendly staff, especially the young staff in the bar. The hotel has a beautiful location and rooms clean and airy with perfect sea views. Food was amazing too.

Perfect location and staff

Amazing location and staff

Nice breakfast

Beachside location with genuine, friendly and caring staff. Would certainly recommend.

Very spacious room and clean room. and most impressive shower.

The staff were extremely friendly and helpful, going beyond the norm. The room was well presented with a brilliant view of the beach. Not only was tea and coffee available in the room but a ready supply of biscuits. Whist downstairs water was available all day. A brilliant hotel from Manager to cleaner.

Everything was perfect. Nice room, amazing friendly and helpful receptionists. Great food. Nothing not to like.

Lovely view of the bay Very friendly staff

First time on Alderney, we were really impressed with our hotel, room was lovely and clean, bed was so comfy, the staff were fabulous, what a great team you have there, all of them were attentive, polite and so friendly, very knowledgeable about where to go and what to do. I would highly recommend to any to go and stay there. Hoping to return ourselves in June 26.

The location of the hotel is absolutely stunning with views over the beach and the ability to sit outside beachside. The location is really spectacular. The staff were so friendly and very helpful which was much appreciated. The reason I have rated down on cleanliness is the toilet and sink in the en-suite were dirty from the last guests so I cleaned this myself before I used the bathroom and there was a repetitive noise that would go off and on in the night in the bedroom (sounded like a ventilation system that wasn’t working properly) which meant I slept terribly. The quality of the breakfast was also not good - I can’t eat egg or dairy and all of the hotels I have stayed in recently have used good quality meats which means I can eat them however here I was informed they contained milk which shows they are more processed products so I had incredibly limited options for breakfast. If you have food allergies you may find you have very little choice at breakfast. It would also be great if the cafe area to get coffee opened before 10am as it’s quite late.

Hotel located close to beach with a wonderful vista. Staff professionally friendly and helpful.

Un accueil très chaleureux, et un personnel arrangeant, malgré les changements de dates de dernier moment dus aux annulations de bateau à cause du vent. Les chambres sont très confortables, d'une propreté irréprochable. Le personnel est aux petits soins.

Best location if you arrive by ferry as it is only about 2 minutes' walk from the harbour. Also best location for the best beach on the island. Very helpful staff and nice hotel overall. Could do with freshening up but very comfortable. Breakfast ok but not as good as some of the raving reviews led us to believe. Restaurant also ok but there are other dining options nearby.

Very friendly staff. Hotel next to beautiful sandy beach.

Friendly and helpful staff, great location. Great food and lovely rooms.

Absolutely perfect hotel. Lovely views. Staff were incredible. Fully recommend staying here to anyone.

This hotel had lovely views over the harbour. All the staff were a delight; friendly, helpful and very organised. They could not have been more helpful, and their friendliness made our holiday even more enjoyable.