Check in 時間等了超過1.5小時。半夜被酒店送餐電話吵醒

The breakfast was very good, better than expected. Spa was relaxing but the sauna should have been included. The lights in the bathroom should be brighter.

The breakfast was excellent, the staff was kind and friendly. Wish there were more restaurants. Overall my stay was great.

Did not go to the casino and didn't utilize parking

The room wasn’t the same as the offer. Shower was broken. Casino was good. Low on staff. The overview floor was closed. The pool closes at 7:45pm also the pool bar.

Please change the information associated with this Hotel. Deposit is $300.00, not $200.00. There is no laundry facility; only laundry service is available, which is quite inconvenient. Very few people are bilingual. The breakfast is the same every day. Toiletries and towels were supplied sparingly. The mini fridge did not work, and the replacement did not work as well. Room service is not an option if you want your food at least warm.

The breakfast was very fresh and delicious, there were lots of options

Yes it was very good

Being that we had a super early flight and arrived at 7am. We were told we cannot check in until 3pm. However Upon check out we saw that others were checking in at 12pm. The staff in front were not friendly and could provide better customer service skill.

Mucha gente y el desayuno muy lento en la parte de huevos

The hotel is beautiful with an amazing breakfast , it is in a really good location and it’s clean but they need to work on training the staff to have a better customer service specifically in the casino they are terrible all of them , we spent 7 nights at the hotel so we went every day to the casino and their staff is really bad

Rooms were clean, breakfast needs more variety and not the same thing every day.

The room was dirty the staff miss a towel and a sheet second day and the bathroom roof was lack of painted also dropped à big size of paint in middle of the night, breakfast was the best

Buen Hotel, buen desayuno,

Breakfast was nice but limited on some fruit options- i expected a little more in my room for the price.

Breakfast was great everything was very clean lots of restaurants near by

the breakfast buffet amazing, the location perfect, room comfy, friendly staff!

Love love this hotel…. Points to note, the room lighting is really dim(can’t take a good picture in the room itself) and the pool closes at 8pm not 10pm

Habitacion espaciosa y comoda

Part of our extended stay at this hotel, the customer service team was very kind and assigned us the same room.