So yes this was 100% a white lotus type experience. That said. The service was impeccable. We went to kinigi for gorilla trekking and Sambora coordinated every detail beyond the permits. They did everything from finding the right outerwear to finding us a great driver. Meals were delicious. We sat every night at a long table with other guests which was fun - we were traveling as a couple so was nice to mix it up. But yes. White lotus. Just be prepared.

This was one of the most incredible experiences I have ever had. The staff was unmatched, so friendly and kind. The food was delicious and so well curated. I CANNOT RECOMMEND THIS PLACE MORE! Completely stunning both the place and the people!

My stay at Sambora Kinigi in July was truly unforgettable. The staff were incredibly warm and attentive, and I immediately felt at home. I loved the small, boutique feel — especially the communal dining table, where I made friends from all over the world over delicious meals. There was even a sweet dog who had just had puppies — one of the puppies slept in my room, and it was clear the animals were well cared for, adding to the family atmosphere. When there was a minor issue with my room, the staff quickly upgraded me to a beautiful suite at no extra cost. They organized my gorilla trekking excursion and other activities, making everything seamless and stress-free. I can’t recommend Sambora Kinigi enough — it was one of the most special travel experiences I've ever had!

I don’t even know where to begin to describe how amazing my experience at Sambora was. The service was unlike anything I’ve ever seen: so much care, attention to detail, and a truly personal touch. Every single staff member was kind, helpful, and always ready to assist with a smile. The room and facilities were perfect, and they handled every detail of our gorilla trek, making sure we felt completely prepared. When my partner got sick, they went above and beyond to take care of him, and I’ll never forget that. I’ve stayed at many hotels, but I’ve never felt so genuinely cared for. Thank you so much, Sambora team! I’ll recommend you to everyone I know! Renata 🇧🇷

All the staff were very nice and warm and made us feel very welcomed. Starting from the manager, Kai, who checked us in and explained everything about the property to us, to the service staff who brought us water, the staff who started the fire in our room and the the waiter who served us during the meals. Small touches like cleaning up our boots and loaning us the gaiters. Chef coming out to ask what we liked. Really appreciate Ed