Eine wunderschöne & saubere Unterkunft sehr netten Empfang gehabt mit Lola Herz des Hotels vielen Dank für die tollen 5 Tage bei euch wir würden immer wieder kommen

Alles wunderbar und personal sehr sehr freundlich und lustig

**Disappointing Experience with "Sea View" Room** We booked a "Sea View" room, paying extra to ensure we could look directly out onto the ocean, as advertised. However, upon arrival, our room faced a building, and we could only see the sea by looking to the side, which was far from the expectations set by the photos associated with our room category. When we raised this issue with the service desk, they showed us another room, but the view was obstructed by a large palm tree, making it impossible to see the sea over it. We felt quite deceived and were very disappointed with this experience. The staff's response was to laugh it off and pretend to be helpful, but their efforts seemed insincere. On the positive side, the rooms were very clean, which we appreciated. However, the bathrooms and kitchen area were much older and not as modern as depicted in the photos. Overall, we were simply disappointed as the reality did not match the advertised images.