Location is great, and the hotel room is clean. However, there is no air conditioning, just the heat, we felt hot at night, and couldn't sleep. We reported to the hotel staff, hotel staff was helpful, she brought us the fan, but the heat was not able to turn off.

地理位置超級好，在市中心的中心，很適合逛小鎮，購物，晚上吃飯喝酒到很晚回去路上也很熱鬧，人多。前台服務態度也很友好。酒店有點舊，但是房間和床都挺大的。我們入住的房間清潔度不夠，可能是旅遊旺季的緣故？

Hotel is closed to downtown. Go to downstairs can go shopping and eating. But the room is very small.

Parking instructions were not clear and confusing. Bathtub was not clean and slippery. Windows were not operating. No AC, very hot and stuffy inside room. Will not go again. Very costly and amenities were not so much.

If you want to be downtown then the location is perfect. They also have free parking which is nice since finding parking is very difficult when it's busy season. I did not expect not to have air conditioner, the hotel was pretty hot even with fans in the room.

The location is very inconvenient. Parking is off site and there is no place to drive up and drop off luggage. A key fob is needed to park in a secure structure but it is not made available until check in. The town of Banff is so crowded with visitors that there is no parking available anywhere. The hotel information about a drop off area is outdated. The hotel is old and has no air conditioning. All rooms are on the 2nd and 3rd floors and where quite hot. We where very glad to leave.

Overpriced and outdated for location. Staff friendly.

I had booked a room for five adults and it is a good thing that one of the adults didn’t come because I don’t know where they would’ve stayed the the family suite was not big enough for five adults. It barely fit four.

Staff the one person at the desk never picks up phone. No parking even though adevertised. No drinking water, terrible small room thats too hot with a small table fan, not worth a $100 price point let alone $600 a night.

The room and hotel was very noisy. There was no air-conditioning at the hotel room and it was terrible hot in July.

I like the location I didn’t like the parking situation

No air conditioning, need upgrade

no air condition. They should have told me when I booked it because it was too hot in the room. Could not sleep most of the nights.

The location was decent but like others have mentioned, there was no AC, no staff, and no working tv. For the price, this hotel isn’t worth it!

There was no ac. We had the window open & you could hear yelling til the wee hours of the morning, which i normally don't mind because my windows are closed, but we couldn't close the window because there was no ac. Definitely not with the cost of the room.

This would be the worst accommodation we have had in 2 months on the road! Tiny room, NO AIRCON, window that wouldn’t close, ceiling fan that rattled all night, and NO PARKING! All the above would have been acceptable at the right price but the price for one night was the highest we have paid in the Rockies! Very poor value for money!

Personne n’était au comptoir à notre arrivée.

Positives- helpful and kind staff. They got us a cot and explained the confusing parking directions. Clean room (though carpets worn). Location is great- right in the town. Free parking. Negatives- parking directions are confusing and weren’t given ahead. So we had to move the car, which isn’t easy at 6pm. Biggest complaint is that there was no AC and the room was exceptionally hot when we entered. Probably high 80s or 90. When we entered, the drapes were open and the sun was beating in. Recommend keeping them closed. There are no screens , so we left the windows open and risked bugs.

I wouldn’t recommend the King Edward. We were there for a few days and only saw a person at the desk twice. The room was tiny, it was hot, carpet was wrinkled, the bed had two big valleys because it was so old and not very comfortable, it didn’t have a fitted sheet, the water pressure was horrible in the shower, no one was ever at the desk so we couldn’t get fresh towels, the fan/light didn’t work, and it kind of smelled funny. There was no air conditioning, had to open the window to cool off the room if your hot natured like I am, avoid this place at all costs.

Truly awful. No one at the front desk and nobody answered the phone when we called to find someone to check us in. Room dirty, shower curtain mildewed. Decor old and rundown. Do not stay here.