The hotel is in very good condition with a very harmonious environment. The access road may look authentic original, but my car for sure didn't appreciated. The staff was friendly, with no staff speaking English in the restaurant, but at least they had the menu available in English language. The food was good, with a nice presentation too. For a short stay, the options in the menu are sufficient, but for who is intending to spend longer period... they may need to consider other places to eat out, but being a remote area... the options are not so many in close vicinity. The SPA conditions are excellent. The heating of the room very efficient. There is no direct access from the parking lot, via front door to the elevator, therefore the heavy suitcases have to be carried on some stairs (not many stairs, but enough to annoying anyone who has heavy luggage).

The hotel is in very good condition with a very harmonious environment. The access road may look authentic original, but my car for sure didn't appreciated. The staff was friendly, with no staff speaking English in the restaurant, but at least they had the menu available in English language. The food was good, with a nice presentation too. For a short stay, the options in the menu are sufficient, but for who is intending to spend longer period... they may need to consider other places to eat out, but being a remote area... the options are not so many in close vicinity. The SPA conditions are excellent. The heating of the room very efficient. There is no direct access from the parking lot, via front door to the elevator, therefore the heavy suitcases have to be carried on some stairs (not many stairs, but enough to annoying anyone who has heavy luggage).

Sin lugar a dudas uno de los mejores hoteles en los que he estado nunca. El edificio es precioso en una casa del renacimiento búlgaro. Decorado con mucho gusto. Habitación súper amplia con un montón de detalles, agua, botellita de vino tinto, blanco. Recibimiento con copa de vino. El spa expectacular y qué decir del desayuno, delicioso. No es bufet pero nos ofrecieron 5 tipos diferentes de desayuno completisimos, que nos dejaron elegir tantos como quisiéramos, pero con uno tuvimos suficiente. El personal muy amable en todo momento incluso en el spa nos ofrecieron bebida de cortesía toda la que quisiéramos. Sin duda hay que alojarse aquí, sin pensármelo repetiría.

Espectacular hotel en un pueblo muy bonito. Lo mejor de nuestro viaje de 8 dias por Bulgaria, sencillamente fabuloso el hotel y el servicio. El restaurante es muy bueno, increible para un pueblo tan pequeño, el cocinero que tienen merece una visita. Fuimos para un dia y nos quedamos tres, el pueblo hay que verlo, se pueden hacer rutas por la monaña y el hotel tiene un spa que esta muy bien. El personal muy atento y servicial.