Me encantó si hubieran 10 estrellas esa sería su calificación más que todo el trato de su personal que supera todo

Realmente comoda, comfortable, seguro , con su parqueo ,la atención del cliente joven Colombiano y señor Venezolano me recomendaron exelente lugares ,muy amables en su atención y ayuda, el desayuno estubo extremadamente delicioso , volveria siempre y lo recomiendo 👏👏👏👏

Bom atendimento, porém o aquecedor do chuveiro nao funciona direito, ora estava quente demais ora desligava.

Desayuno espectacular, y muy buena ubicación; el personal del último día tenía una confusión con el pago de expedía. Lugar agradable para una estadía corta.

Paul the manager was just excellent he made checkin So easy breakfast amazing and the bar made the best gin and tonic on my whole trip I truly enjoyed my stay 5 star service

Excelente! Nice hotel and restaurant.

Very family friendly! Nice details that our girls enjoyed, such as crayons in the restaurant and a trampoline in the yard.

Todo muy bien con el hotel… servicio del personal, limpieza del hotel y el cuarto, todo muy bien.. excelente ubicación en Baños. Recomendado.

Clean, convenient, walkable

Friendly staff, they were very knowledgeable of the area and helped us throughout our stay. Breakfast was great! Highly recommend the French toast.

Excelente servicio, el desayuno espectacular y lo mejor de todo es un lugar en el que a pesar de la bulla de baños totalmente silenciodo y comodo para descansar, las instalaciones hermosas, el servicio de lo mejor, totalmente recomendado

This is a hidden gem! Just 5min from the centre of Banos but away from the tourist noise. Historic - I sat at the table of Ecuador's first President. Room was spacious and looked out on the garden. Great bar and restaurant. But best of all were the staff and service. Especially Paul who always went the extra mile and continues to do so as I forgot some stuff. Thank-you Paul and thank-you everybody!

Habitación limpia y cómoda, desayuno delicioso, personal atento y educado, lugar precioso

El sitio muy lindo y limpio. El staff muy amable. Las habitación limpias. Me encantó el lugar. Muchas gracias.

The staff was very friendly and helpful! They had breakfast ready for us when we wanted it, called to have bikes delivered for us, and asked if we needed anything else. It was close to the thermal pools and quiet part of town. We enjoyed our stay!

Excelente servicio, buena ubicación y delicioso el desayuno .

Excellent service and very professional high recomendable

Good location. Nice breakfast. Make sure you preorder your breakfast choice the night before at the bar area. The breakfast restaurant is connected to the hotel. Staff is friendly.

Staff very friendly, very close to all attractions. Breakfast was delicious.

The service Paul provided was fabulous. He was really helpful. The room could use some attention, the bed sheets have had too much usage and could use replacing ( had some holes/stains). In the conditioner container, was clearly soap. A second night stand would be helpful. That being said, the breakfast and service was wonderful!