I booked a room from last month. We were informed that check in is at 3pm. First we arrived at 2pm and the staff informed us that the room was not ready and said that we would be able to check in at 3pm. We went to eat and came again at 3.30pm but the room wasn't ready yet. The staff said that the previous guest extended a few hours and they didn't have another room for us and asked us to wait until the previous guest left. We complained about why they accepted extensions if there was already an incoming reservation, the staff curtly said that guests could extend if they paid 20$/hour! So we asked, will the hotel give us 20 $ of our time that was taken by previous guests? And they just laughed! Expensive room prices with service like this, I really don't recommend this place! The staff is very unfriendly, rude way of explaining, no smile, and they didn't even apologize to us for the room problem!