Hyatt Place (Bukit Jalil) A Hassle-Free Stay My family and relatives booked four rooms at Hotel Hyatt Place (Bukit Jalil) from December 4 to December 8, 2024. We chose this hotel for its convenience and easy access to the shopping mall, Pavilion. Since we arrived early before the check-in time, the friendly front office staff—Hanis and Joshua—provided us with a room to freshen up and for my parents to rest. During our stay, the front office staff - Shamin, Thini, and Alisya, were courteous and friendly in serving us. The rooms were spotless and comfortable. The housekeeping team did an excellent job, as the rooms were clean and smelled fresh. My parents, especially my father who has mobility concerns, were pleased with the spacious bathroom and wheelchair accessibility. The housekeeping staff were also friendly and helpful in providing the items we requested. The children enjoyed their stay, often going out for their favorite drinks and food in the vicinity. For my father, who uses a wheelchair, getting to Pavilion shopping mall was slightly challenging but manageable. When we requested a late check-out from the front office manager, Vatshyayana, he agreed without hesitation. We were pleasantly surprised, and he joked that I had caught him in a "good mood". 😄 Overall, our stay was enjoyable and hassle-free, thanks to the combination of friendly service and comfortable rooms. This hotel will be our first choice for future stays in Kuala Lumpur.